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Getting error faulting application wmpnetwk.exe with WHS 2011 RRS feed

  • Question

  • I have been having issues with windows media player network service on my windows home server machine. I continually get the following error:

    Faulting application name: wmpnetwk.exe, version: 12.0.7601.17514

    Faulting module name: ntdll.dll, version: 6.1.7601.18247

    Exception code: 0xc0000374

    Faulting offset: 0x000000000000c4102

    Faulting process id: 0x149c

    Faulting application path: C:\Program Files\Windows Media Player\wmpnetwk.exe

    Faulting module path: C:\Windows|system32\ntdll.dll

    (I believe) as a result, I cannot successfully access my home server from my Xbox 360, or new DLNA-certified Samsung Blu ray player.

    I have tried to run sfc /scannow and it finds no problems. I have verified the service has started and is set to automatically start at boot. I have restarted the server.

    If I install the Serviio add-in, streaming works fine.

    Help!

    Wednesday, December 3, 2014 6:36 PM

Answers

  • Hi,

    Would you please check if any Windows Updates need to be installed. Just a confirmation, thanks for your understanding.

    Based on the error message, it seems to be an application crash issue. Please refer to following articles and check if help you to debug.

    Basic Debugging of an Application Crash

    How to debug application crash/hang in production environment?

    If any update, please feel free to let me know.

    Hope this helps.

    Best regards,

    Justin Gu


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Justin Gu Thursday, December 11, 2014 3:08 AM
    • Marked as answer by Justin Gu Sunday, December 14, 2014 3:55 PM
    Friday, December 5, 2014 9:50 AM