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windows keeps saying it has expired! but i have genuine windows! RRS feed

  • Question

  • hi, i have genuine windows 7 ultimate but for some reason it keeps on saying that it has expired! i'm from England and i have been unable to contact microsoft. Do they have a UK based number? Please help as i bought my netbook  from a well known retailer so i do not know why this happenig!!!!!!!!!!!!! Thanks.

    here's the details.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=

    Windows Product ID: 00426-292-0000007-85173

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {27843627-5C4B-4252-A6AF-CD2E1D14DCDD}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.111025-1505

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{27843627-5C4B-4252-A6AF-CD2E1D14DCDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85173</PID><PIDType>5</PIDType><SID>S-1-5-21-3158641551-1500293925-3823116677</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE T130</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100114000000.000000+000</Date></BIOS><HWID>26560900018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>179DF80506DD86</Val><Hash>Kspo5PIMdkBhpgjKDjDuGl4Dw1A=</Hash><Pid>89388-707-8550764-65391</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-292-000000-00-2057-7600.0000-3302010

    Installation ID: 007445482173079301026233330312983642742875348090417422

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3MBMV

    License Status: Notification

    Notification Reason: 0xC004F009 (grace time expired).

    Remaining Windows rearm count: 4

    Trusted time: 05/01/2012 22:24:00

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80070005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAAAAgABAAIAAAACAAAAAgABAAEAeqg0GBT7en+iZ1RvtJZe1NRf/g4+hUbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    PTLTD                                     APIC 

      FACP                                   T0SQCI                  TOSQCI00

      HPET                                    TOSQCI                 TOSQCI00

      BOOT                                  PTLTD                    $SBFTBL$

      MCFG                                 TOSQCI                 TOSQCI00

      SLIC                                      TOSQCI                 TOSQCI00

      SSDT                                    SataRe                  SataAhci

      SSDT                                    SataRe                  SataAhci

      SSDT                                    SataRe                  SataAhci

      SSDT                                    SataRe                  SataAhci

     

     

     

     

     

    Thursday, January 5, 2012 10:42 PM

Answers

  • Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

     

    License Status: Notification

    Notification Reason: 0xC004F009 (grace time expired).

     

    The key in use is the default key which windows uses when no product key is entered during install. You will have to change your product key to the one on your COA, proof of license label or if a download in your email.

     

    How to change the product key.

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key

     

    You may have to activate by phone

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

     

    • Marked as answer by Darin Smith MS Thursday, January 5, 2012 11:20 PM
    Thursday, January 5, 2012 10:52 PM
    Answerer