Cant install the Email Router RRS feed

  • Question

  • Hi World!

    I am installing a pre-production environment of CRM 2013 on prem using a WFE and a dedicated SQL box. On the web front end I am trying to install the Email router (x64) but when I click on the install file it asks me if I'd like to Repair or Uninstall my existing CRM Server. I've confirmed that if I click on the same install file on my local machine that it gives me the appropriate prompts  to install the email router.

    When I go into the folder that the email router files are extracted to and I click on SetupEmailRouter.exe I get the same prompt. To either configure, Repair or Uninstall my current CRM 2013 server.

    Any ideas, or help would be greatly appreciated. Thanks!

    Monday, August 18, 2014 7:56 PM