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File Could Not Be Uploaded. The attachment is too large. The maximum file size allowed is 8192 kilobytes. RRS feed

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    Hello there,

    I am at strange behaviour of CRM online.

    When i am creating Mail Merge Template and i upload a word document worth size of 80KB, i got error like File Could Not Be Uploaded. The attachment is too large. The maximum file size allowed is 8192 kilobytes.

    But my file size is 80KB.

    What may be the problem here ? Frustrated.

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Monday, February 8, 2016 4:44 PM

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    Got the answer... Firstly you need to save Mail Merge Template and then upload the file.It works.

    Thanks.

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked as answer by DynamicsCRM31 Tuesday, February 9, 2016 9:53 AM
    Tuesday, February 9, 2016 9:53 AM

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    Hi,

    maybe this post help you. 

    https://crmbusiness.wordpress.com/2015/04/07/crm2013-error-the-file-is-too-large-and-cannot-be-uploaded-please-reduce-the-size-of-the-file-and-try-again/

    Maybe our problem is the size of the file.

    Well... try to save the template first and then attach the document.

    Salu2 Atilin | http://www.dexrm.com

    Tuesday, February 9, 2016 8:40 AM
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    Got the answer... Firstly you need to save Mail Merge Template and then upload the file.It works.

    Thanks.

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked as answer by DynamicsCRM31 Tuesday, February 9, 2016 9:53 AM
    Tuesday, February 9, 2016 9:53 AM