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    I have a project manager who does not seem to have access to the enterprise resource pool. His permissions are correct (and match all the other project managers), however no enterprise resources are available for him to add to a project. The list is empty in Project Professional, it's also unavailable in the Project web app.

    Any ideas?

    Monday, February 3, 2014 4:25 PM

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    We ended up deleting the server account from Project Pro and recreating it. This resolved the issue.

    Thank you for the assistance.

    Monday, February 3, 2014 11:03 PM

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    If user is part of project manager group then Check for Project manager group whether have Build Team On New Project permission checked or not. Also Check View Resource Center and View Resource Plan  permission is checked or not, By default PM group will have permission.

    Build Team on New project is required for building team.
    If you are not using PM group and user is not a part of group then give all the three permission to the user mainly Build Team On New Project permission .

    If everything seems fine then check the RBS and department for the project manager if you are using RBS and department in PWA.

    Also check if any filter has applied.

    kirtesh

    • Proposed as answer by Kirteshtiw Tuesday, February 4, 2014 2:21 AM
    Monday, February 3, 2014 5:37 PM
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    Thanks, I'll see if this does the trick.
    Monday, February 3, 2014 7:29 PM
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    We ended up deleting the server account from Project Pro and recreating it. This resolved the issue.

    Thank you for the assistance.

    Monday, February 3, 2014 11:03 PM