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viewing current scan RRS feed

  • Question

  • Can someone please advise on how to display the status window while a virus scan is running?  All of a sudden it no longer pops up on my computer while running the scan...

     

    thanks

     

    Wednesday, February 13, 2008 7:08 PM

Answers

All replies

  • The "Quick Scan" does not have a status window or any indication that it is happening, except that you'll notice increased drive activity and checking task manager will reveal msmpeng using a fair amount of CPU cycles - 30 to 50 percent.

    Tune-up presents a system tray icon during execution and clicking it allows you to view the status.

    -steve

     

    Wednesday, February 13, 2008 7:30 PM
    Moderator
  • Hello-  

     

     even when i run tune-up no no icon comes up- and when i click on "view- last tune-up report" or "view last scan report", nothing happens

     

     

     It is just funny because there used to be a status window that would pop up to show % complete.

     

    Thank you,

     

    Robby

     

    Wednesday, February 13, 2008 7:41 PM
  • Check your Task bar properties to see if you are hiding inactive icons.

    I can't tell you why the last tune-up report is not displaying, but at this point I think it may be worth contacting support based on the missing icon and status window, as well as the last tune-up report failing to launch.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    -steve

     

    Thursday, February 14, 2008 2:43 AM
    Moderator
  • Thank you very much- and thanks for the link as well!

     

    Thursday, February 14, 2008 3:02 PM