viewing current scan

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  The "Quick Scan" does not have a status window or any indication that it is happening, except that you'll notice increased drive activity and checking task manager will reveal msmpeng using a fair amount of CPU cycles - 30 to 50 percent.

  Tune-up presents a system tray icon during execution and clicking it allows you to view the status.

  -steve

   

  Wednesday, February 13, 2008 7:30 PM

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  Hello-  

   

   even when i run tune-up no no icon comes up- and when i click on "view- last tune-up report" or "view last scan report", nothing happens

   

   

   It is just funny because there used to be a status window that would pop up to show % complete.

   

  Thank you,

   

  Robby

   

  Wednesday, February 13, 2008 7:41 PM
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  Check your Task bar properties to see if you are hiding inactive icons.

  I can't tell you why the last tune-up report is not displaying, but at this point I think it may be worth contacting support based on the missing icon and status window, as well as the last tune-up report failing to launch.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

   

  Thursday, February 14, 2008 2:43 AM

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  Thank you very much- and thanks for the link as well!

   

  Thursday, February 14, 2008 3:02 PM