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Folder is not being synchronized, just a bunch of wlx files RRS feed

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    Folder contains bunch of wlx file from last week. Both computers are online obviously (since at least wlx files are created) but nothing else. Apart from other issue when Mesh sync deletes files for no reason, I'm about to give up on Mesh in it's current infancy and go back to FolderShare.

    Discover Simple, Private Sharing at Drop.io
    Monday, August 4, 2008 2:10 PM

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    Hi Lorry,

    I'm very sorry to hear that Live Mesh is causing you such frustration.  If you haven't given up on us yet, perhaps we can get this working for you.  To begin with, are these files being synced with your Live Desktop?  We've been seeing a number of reports recently of files failing to sync when the user has chosen to remove the Live Desktop and sync P2P only.  We're working on resolving that issue as quickly as we can, but in the meantime you should be able to get the files to sync by including the Live Desktop.

    If, however, you are already syncing with your Live Desktop, then you're clearly encountering some other error.  We would like to take a look at the logs from the computer with all the .wlx placeholder files that isn't syncing the actual files.  If you wouldn't mind submitting a bug report with your logs, we'd appreciate it.

    Again, I'm sorry for the frustration.  I hope we'll be able to resolve this for you soon.

    Thanks,

    Ben.
    Wednesday, August 6, 2008 5:32 PM
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    Hi Ben,

    Just to add, I'm getting the same problem.  It does indeed seem to be folders that sync P2P without the Live Desktop.  I have a large folder of images I want to sync to several machines but I don't really want to sync 1.5GB of images to my Live Desktop but it only seems to work occasionally.  Other times I have to remove and re-add the files to the original folder to get the other folders to sync.

    I wonder if this would be resolved if the folders sync'd using proper P2P comms like Foldershare, which I was trying to leave behind.

    Yours hoping for a fix soon,
    Nick

    Wednesday, August 6, 2008 7:42 PM
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    I for one was also trying to leave FolderShare behind me, but it's just not that yet (really hate to go to live desktop to exclude the live desktop)
    Thursday, August 7, 2008 10:18 PM
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    I am having the same problem on my Vista Home Premium Laptop.  My Vista Ultimate Desktop seems to sync normally.  I get many files on my Vista Home Premium Laptop with the .wlx added after the Word 2003 .doc files.  ie files look like name.doc.wlx on my Laptop.  Does anyone have a fix or should I give up on Mesh until it is more mature?  Thanks.  David
    Sunday, August 24, 2008 9:14 PM
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    hello,

    do you know of this problem has been fixed in the today big update because it seems that I have same problem today ?

    Thanks
    Thursday, October 30, 2008 10:35 PM
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    cleroux said:

    hello,

    do you know of this problem has been fixed in the today big update because it seems that I have same problem today ?

    Thanks



    Hi,

    We've made a number of improvements to Live Mesh, including P2P sync reliability, but I'm not sure exactly what the problem you're encountering is.  Could you describe your scenario? For example, is sync in general not working, or is it P2P sync (excluding the Live Desktop)? What kinds of files are you trying to sync?  How large are they? Etc.

    Thanks,

    Ben.
    Friday, October 31, 2008 2:35 AM
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    I'm having the same problems. P2P is syncing with a smaller set  of small images (<200kb) , but is not syncing with a larger set (>5 gig) of large images (>3 mb). It only shows the place holders. The files are created on a Vista Ultimate and I tried it on two XP prof. with the same results
    Friday, October 31, 2008 8:10 AM
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    here is the scenario:
    I have an account logged on an XP desktop
    I have another account logged on Vista desktop

    Account on XP share using Live Mesh a picture folder (about 6 GB) and give access to Vista account (read only). This folder is not synchronized on Live Destktop due to folder size.
    There are more than 1000 files.
    In few minutes, all folder structure has been replicated on Vist Desktop. And also all files has been created on the target but only with WLX extentions. Then since several hours, there is no real file synchronized on the target (files sizes are 200 KB to 20 MB)
     
    Thanks for you help
    Friday, October 31, 2008 10:00 AM
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    Hi damy and cleroux2,

    With large amounts of data, it's not unusual to see fairly long wait times for everything to sync up.  Perhaps the first question, then, is whether you're seeing some files sync or none.  If nothing at all is syncing, and you've been waiting a particularly long time, please go ahead and collect the Live Mesh logs from the computers in question and open a bug report through Connect (instructions are in an Announcement at the top of the forums).

    Thanks,

    Ben.

    Friday, October 31, 2008 6:42 PM
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    Ben,

    I'm seeing NO files sync up, I just get the .wlx files without an update, even after several days. Up to this point I have not uninstalled or tried to mess with it, but I can't use the sync with Live Desktop trick due to the size of the data. I've tried unsuccessfully to send you my log files in seperate chunks and as a whole, but it is being rejected by your server, even zipped. Are you guys already aware of this issue, or should I create a connect account to get this rolling?

    Any help/workarounds would be much appreciated!
    Friday, November 7, 2008 7:01 PM
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    SunfireDragon said:

    Ben,

    I'm seeing NO files sync up, I just get the .wlx files without an update, even after several days. Up to this point I have not uninstalled or tried to mess with it, but I can't use the sync with Live Desktop trick due to the size of the data. I've tried unsuccessfully to send you my log files in seperate chunks and as a whole, but it is being rejected by your server, even zipped. Are you guys already aware of this issue, or should I create a connect account to get this rolling?

    Any help/workarounds would be much appreciated!



    Hi,

    If you're not having any luck sending us your logs via email, we would appreciate having you open a bug through Connect.  If you need access to the Live Mesh Connect site please send your Live ID to lmprev@microsoft.com.  Also, after you've submitted your bug please feel free to post your Connect Feedback ID here so that others can view and validate your bug; this will make it easier for me to track your bug internally as well.

    Thanks,

    Ben.
    Monday, November 10, 2008 6:06 PM
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    I have opened up a bug via Connect and attached my log files to it. The Feedback ID is 381239 for those of you who want to track it's progress/add comments. Let me know if I can do anything else to help Ben!

    Tuesday, November 11, 2008 5:36 PM
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    I have been getting the same problem recently.

    The work-around was to go to Live Desktop where the files are also grayed out and click on each individually and click "Sync". This was incredibly slow from clicking on Sync and any response showing.

    How I think this happened?

    My Live Mesh was full. So obviously not syncing with Live Desktop.

    P2P sync doesn't appear to work when syncing to other Live Id accounts, even if on the same local network.

    So I deleted a bunch of stuff.

    Then had lots of space, but the Mesh didn't re-start the syncs when more space became available and didn't resume syncing the content...
    Luke K - Microsoft MSP
    Wednesday, November 12, 2008 12:01 PM
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    I have the same problem, on live desktop it stated that my file is being uploading ,while in the actual folder all I got is some wlx file.
    Are there any chance to get back my files? I am now regretting using beta software..
    Wednesday, November 12, 2008 1:07 PM
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    Sopharine said:

    I have the same problem, on live desktop it stated that my file is being uploading ,while in the actual folder all I got is some wlx file.
    Are there any chance to get back my files? I am now regretting using beta software..



    Hi,

    Where were your files originally?  Live Mesh should not have replaced the originals with .wlx files - those are placeholders while files are synced to new locations (e.g., other computers).

    Please let me know and I'll try to help,

    Ben.
    Wednesday, November 12, 2008 4:28 PM
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    My folder contains a lot of sub-folder while Live mesh only syncing some of the sub-folder which other only left .wlx file, and the original file is missing.
    However I am not sure about whether my folder is previously one which was recovered from Recycle Bin (I had created a folder but it didnt sync at all so I deleted it in Live Mesh folder,the actual folder also removed.)
    • Edited by Sopharine Thursday, November 13, 2008 12:52 PM
    Thursday, November 13, 2008 12:50 PM
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    Sopharine said:

    My folder contains a lot of sub-folder while Live mesh only syncing some of the sub-folder which other only left .wlx file, and the original file is missing.
    However I am not sure about whether my folder is previously one which was recovered from Recycle Bin (I had created a folder but it didnt sync at all so I deleted it in Live Mesh folder,the actual folder also removed.)



    Hi,

    I'm sorry, but I'm not sure I quite understand.  Has the original file been removed to the recycle bin?  That would explain why it's not syncing, of course - assuming that you deleted the original before it could sync.  But are you saying that you cannot find it in the recycle bin, or that you restored it from the recycle bin and then it vanished again on its own?  If the latter, we would certainly need to figure out what happened.  Please let me know and I'll continue to work with you to resolve this issue.

    Thanks,

    Ben.
    Thursday, November 13, 2008 4:49 PM
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    I opened a bug through Connect: http://connect.microsoft.com/LiveMesh/feedback/ViewFeedback.aspx?FeedbackID=381239

    So immediately after posting the bug, you guys marked it as "fixed" and closed the issue...does that mean it's been fixed already? My files sure aren't syncing up at all. What should I do?
    Thursday, November 13, 2008 5:07 PM
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    Hi SunfireDragon,

    I have reactivated the bug since you are still seeing this issue.  Please feel free to reply to the email that you should have received through Connect concerning this bug.  We'll continue to investigate.

    Thanks,

    Ben.
    Thursday, November 13, 2008 5:21 PM
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    The same problem is happening to me. I sent an email to lmprev but I'm having a problem sending the logs (9.6 MB), though I'm trying. Seems like a simliar set up too: one Vista machine, one XP machine, P2P sync only.
    Friday, November 14, 2008 4:29 PM
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    Ben--any word on the P2P w/out Live Desktop sync issues?  I see this behavior as well--the placeholder files are created, but no synchronization takes place at all unless the Live Desktop is selected as well.  Unfortunately, I'm stuck without P2P sync, since the source is over 5 GB.  It looks like this is over a couple months old, so I figured I'd ask if there was any update on the issue.

    Thanks!
    Ryan

    Friday, November 14, 2008 6:16 PM
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    I updated the Bug for you guys following this. It may be worthwhile to visit the page and verify that you are having the problem as well. There is a button on top to verify the bug and you can also add feedback.
    Friday, November 14, 2008 6:27 PM
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    Thanks, Sunfire... I just tried to add feedback, though, and I got an error going to that link.  I think perhaps I cannot submit feedback unless I was invited to the beta?
    Friday, November 14, 2008 7:37 PM
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    rhelmer said:

    Thanks, Sunfire... I just tried to add feedback, though, and I got an error going to that link.  I think perhaps I cannot submit feedback unless I was invited to the beta?



    Hi,

    You will need access to the Live Mesh Connect site.  To request access, please send your Live ID to lmprev@microsoft.com.

    Thanks,

    Ben.
    Friday, November 14, 2008 7:41 PM
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    ditto on the issue.
    large folders with nothing being synch'ed overnight. only see place holder files.
    not shared with live desktop. p2p only.
    live mesh device tab shows machine as"up-to-date" !?!

    other folders (created earlier) synching fine.

    BTW whats connect.microsoft.com?



    Monday, November 17, 2008 9:50 AM
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    ok ....

    I was just about to congratulate mesh support since I swear I saw the placeholder files in my problem shared folders being replaced with real synchronized files, but had another peek and - they are back to .wlx files !!!!

    any help ??????

    Monday, November 17, 2008 1:31 PM
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    Springcommet said:

    BTW whats connect.microsoft.com?



    Hi,

    Microsoft Connect is, among other things, a place for our customers to submit bugs for the team to investigate.  If you would like to be able to submit bugs through Connect, please send your Live ID to lmprev@microsoft.com.
     
    Thanks,

    Ben.
    Monday, November 17, 2008 5:39 PM
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    Incidentally, I seem to be having a problem sync'ing with Live Desktop as well. Reading through the threads it seemed that by adding the live Desktop adding into the sync you could correct the P2P sync. Well, that doesn't seem to work for me. Not only are my 2 PC's still not sync'ing, but Live Desktop doesn't seem to want to sync either. I have 1 Music folder with about 20 GB, but the Live Desktop only mirrors the folder structure and not any actual files. It shows 138MB of 166MB synchronized, which is not updating after 3 days. If I dive into a specific folder and right-click a placeholder file, that will sync the file to the Live Desktop and update the (XXX MB of YYY MB) numbers, but nothing else seems to happen.

    I'm so confused. And what's more, I now see one of my computers periodically uploading 20MB at a time (maybe once every 20 minutes), but nothing seems to be changing: no sync'ing, no news updates.
    Monday, November 17, 2008 10:25 PM
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    I am having the same issue, but I have one folder that syncs with Live Desktop, and one that is only P2P.  Both of them are having issues syncing all the files.  I get some files to sync others just remain the .wlx.  When I go to my Devices it says they are in sync.  Is there any way to force a device to sync and have it go through all the files to check?

    Even with these few beta problems, I have high hopes for what looks to be a great product.  Keep up the great work devs!
    Monday, November 17, 2008 10:33 PM
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    cpayne said:

    Incidentally, I seem to be having a problem sync'ing with Live Desktop as well. Reading through the threads it seemed that by adding the live Desktop adding into the sync you could correct the P2P sync. Well, that doesn't seem to work for me. Not only are my 2 PC's still not sync'ing, but Live Desktop doesn't seem to want to sync either. I have 1 Music folder with about 20 GB, but the Live Desktop only mirrors the folder structure and not any actual files. It shows 138MB of 166MB synchronized, which is not updating after 3 days. If I dive into a specific folder and right-click a placeholder file, that will sync the file to the Live Desktop and update the (XXX MB of YYY MB) numbers, but nothing else seems to happen.

    I'm so confused. And what's more, I now see one of my computers periodically uploading 20MB at a time (maybe once every 20 minutes), but nothing seems to be changing: no sync'ing, no news updates.



    Hi,

    If I'm understanding you correctly the issue that you're seeing with the Live Desktop likely has to do with the size limit: currently you can have 5GB of data on your Live Desktop, so that 20GB music folder will not sync completely.  Do you know how much of your Live Desktop space you are using?  If it's full, that would explain why you're not seeing those music files sync up to the "cloud".  Then again, if it were full you would not be able to have individual files sync when you click on them, so perhaps there is another issue.

    In regards to the periodic syncing you're seeing: We know that we need to provide more detailed information about sync status (what's syncing, how far along it is, etc.) - this is one of our most popular requests (and please feel free to add your vote to the Suggestions sticky).  Right now, Live Mesh will resync a file anytime it changes - which can include metadata - and this gets especially tricky with music files as some music players will update the file (e.g., "last time played") whenever you play it, which in turn will initiate a Live Mesh sync.

    Since you've already contacted us via email at lmprev@microsoft.com, please continue to respond to the email thread you began there, and we'll work to figure out what's going on.

    Thanks for helping us test Live Mesh,

    Ben.
    Monday, November 17, 2008 10:55 PM
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     Thanks for the response - the only data I have on my Live Desktop is the 166MB I mentioned earlier. There's nothing else there so I haven't run out of space. Thanks!
    Tuesday, November 18, 2008 2:16 PM
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    cpayne said:

     Thanks for the response - the only data I have on my Live Desktop is the 166MB I mentioned earlier. There's nothing else there so I haven't run out of space. Thanks!



    Hi,

    We'll continue to work with you via email; hopefully we'll have a solution soon.  Once you hear back from our support personnel, please feel free to update this thread for others that may be experiencing a similar issue.

    Thanks,

    Ben.
    Tuesday, November 18, 2008 4:30 PM
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    I was having some luck for about a week, everything just began syncing again from where it left off a month before when I first started seeing the issue. Over the past few days, I've noticed that everything that I update has once again been reduced to .wlx files on the remote machine. I never noticed an update go out the first time this started working, so did I just get lucky?  The connect case has been closed, so I assumed we had finally seen the last of this issue... :(
    Friday, December 5, 2008 3:01 PM
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    SunfireDragon said:

    I was having some luck for about a week, everything just began syncing again from where it left off a month before when I first started seeing the issue. Over the past few days, I've noticed that everything that I update has once again been reduced to .wlx files on the remote machine. I never noticed an update go out the first time this started working, so did I just get lucky?  The connect case has been closed, so I assumed we had finally seen the last of this issue... :(



    Hi,

    It's possible that you made it past one problem (for whatever reason) to be hit by another that manifests in the same way.  Please go ahead and open a new bug through Connect and attach a fresh set of logs, and we'll take a look.  If/when the bug that you open is closed, the reason should be communicated to you via email; if not, please let me know and I'll check on it for you.

    Thanks,

    Ben.
    Friday, December 5, 2008 8:43 PM
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    Was all of this resolved?
    Tuesday, July 7, 2009 3:59 PM
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    Was all of this resolved?

    I just replied to your new thread. This one, being from last year, can be considered resolved.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, July 7, 2009 4:37 PM
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    I am experiencing this same issue on the most recent version.  I just built a new machine with Windows 7 and have numerous .wlx files that did not get synchronized.   I'm sharing about 20 gigs of data and not syncing with the Live Mesh Desktop.  What can be done?


    Please submit a bug report with logs per the instructions here:
     

    How to Submit Bugs and Live Mesh Logs

    You may also want to see this thread:
    http://social.microsoft.com/Forums/en-US/LiveMesh/thread/9996cd3c-1acf-4795-a975-91b57dbc53b2

    It doesn't contain a solution, but puts a different spin on the situation as far as the folder structure for what is being synchronized, or attempted.
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, August 14, 2009 1:27 AM
    Moderator