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CRM 2013. Email to Case ready solution. RRS feed

  • Question

  • Could anybody recommend any well-tried Email to Case ready solution for CRM? Free or Commercial. Exclude IOTAP E2C.


    Если сообщение оказалось полезным, пожалуйста, проголосуйте за него или пометьте в качестве ответа.

    Tuesday, May 27, 2014 6:46 AM

Answers

  • Hi,

    Please find the following links which will be helpful to you,

    http://inogic.com/blog/2014/05/spring-release-dynamics-crm-2013-sp1-codenamed-leo-out-now/?utm_source=rss&utm_medium=rss&utm_campaign=spring-release-dynamics-crm-2013-sp1-codenamed-leo-out-now 

    http://pinpoint.microsoft.com/en-in/applications/email-to-case-for-microsoft-crm-12884958021

    http://blogs.msdn.com/b/ukcrm/archive/2008/06/13/e-mail-to-case-using-workflow-update.aspx

    http://ashwaniashwin.wordpress.com/tag/microsoft-dynamics-crm-2011-plugin-to-create-case-on-incoming-email/

    https://easyplugins.codeplex.com/


    Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/


    • Edited by SuryaMSCRM Tuesday, May 27, 2014 11:12 AM
    • Marked as answer by Dismantled Tuesday, May 27, 2014 11:37 AM
    Tuesday, May 27, 2014 9:19 AM

All replies

  • Haven't tried any but seems to be not a complicated task to develop. What exactly do you want automate? Or it should be manual conversion like email to lead?

    Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
    My blog

    Tuesday, May 27, 2014 6:57 AM
    Moderator
  • I want to automate Email to Case conversion. Standard parsing. Unfortunately I don't have enough skill to develop it.

    Если сообщение оказалось полезным, пожалуйста, проголосуйте за него или пометьте в качестве ответа.

    Tuesday, May 27, 2014 7:17 AM
  • Here is solution from c360 - http://www.c360.com/c4products/email-to-case-360/

    Or as alternative way in case you have no skills to develop the code you can hire freelancer.



    Свои люди, сочтёмся ;)

    Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
    My blog


    Tuesday, May 27, 2014 7:37 AM
    Moderator
  • Hi,

    Please find the following links which will be helpful to you,

    http://inogic.com/blog/2014/05/spring-release-dynamics-crm-2013-sp1-codenamed-leo-out-now/?utm_source=rss&utm_medium=rss&utm_campaign=spring-release-dynamics-crm-2013-sp1-codenamed-leo-out-now 

    http://pinpoint.microsoft.com/en-in/applications/email-to-case-for-microsoft-crm-12884958021

    http://blogs.msdn.com/b/ukcrm/archive/2008/06/13/e-mail-to-case-using-workflow-update.aspx

    http://ashwaniashwin.wordpress.com/tag/microsoft-dynamics-crm-2011-plugin-to-create-case-on-incoming-email/

    https://easyplugins.codeplex.com/


    Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/


    • Edited by SuryaMSCRM Tuesday, May 27, 2014 11:12 AM
    • Marked as answer by Dismantled Tuesday, May 27, 2014 11:37 AM
    Tuesday, May 27, 2014 9:19 AM