Remove From My Forums

Error 0xC004F063

Question
0

Sign in to vote

Diagnostic Report (1.9.0019.0):

-----------------------------------------

WGA Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV

Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=

Windows Product ID: 89578-OEM-7332157-00043

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {3B29D7BB-0E85-4FFF-A3D7-51A788639FFB}(3)

Is Admin: Yes

TestCab: 0x0

WGA Version: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.091208-0542

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

WGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office Enterprise 2007 - 103 Blocked VLK

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{3B29D7BB-0E85-4FFF-A3D7-51A788639FFB}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPFFV</PKey><PID>89578-OEM-7332157-00043</PID><PIDType>2</PIDType><SID>S-1-5-21-3517884973-265959777-2240109931</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG41RQ__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RQG4110H.86A.0009.2009.0108.1005</Version><SMBIOSVersion major="2" minor="4"/><Date>20090108000000.000000+000</Date></BIOS><HWID>03313507018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Sri Lanka Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65458</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.0.6002.18005

Name: Windows(TM) Vista, HomePremium edition

Description: Windows Operating System - Vista, OEM_SLP channel

Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 89578-00146-321-500043-02-1033-6002.0000-0642010

Installation ID: 007044663872068032896726294634431260917511944380545741

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

Partial Product Key: RPFFV

License Status: Notification

Notification Reason: 0xC004F063.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAnJ/MtBYgbrKYu0jkqnYiosCg8vSaiGxPQBisVkbK

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC INTEL DG41RQ

  FACP INTEL DG41RQ

  HPET INTEL DG41RQ

  MCFG INTEL DG41RQ

Friday, March 5, 2010 9:00 AM

Answers

0

Sign in to vote
Hello Lucky88,

Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

B)   COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

To fix the issue, you will need to change out the OEM SLP key with the COA SLP key. The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

Alternate steps to change the product key

1)    Click the Start button

2)    Type: slui.exe 3 and hit the Enter key

3)    Type in the Product key from the sticker on your computer

4)    Click the Next button.

5)    You will be asked if want to Activate, click ok

6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

7)    Click the Start button

8)    Type: slui.exe 4 and hit the Enter key

9)    Select your location in the drop down menu and click the Next button

10) The next screen provides the number to call to Activate by Phone

NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

Thank you,
Darin MS
- Marked as answer by Darin Smith MS Friday, March 5, 2010 10:43 PM
- Unmarked as answer by Lucky88 Sunday, March 7, 2010 11:12 AM
- Marked as answer by Darin Smith MS Tuesday, March 9, 2010 8:20 PM
Friday, March 5, 2010 10:43 PM

Answered by:

Error 0xC004F063

Question

Answers