billing problem RRS feed

  • Question

  • I had a crash and lost my product code for one care.  I am currently using the trial edition.  I purchased the download with my visa card around early June.  Could you help me change to a paid status.

    Rosemary Haro
    Saturday, August 8, 2009 10:57 PM


  • You don't need a product key. To activate, open One Care, select "Subscribe" and when asked for a Live ID enter  the Live ID and password associated with your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Sunday, August 9, 2009 4:17 AM

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