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Product key for MS Office 2003 doesn't work

Question
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I have a MS Office 2003 disk and it was installed on my computer. That computer crashed and I had to reinstall all programs again after new hardware was installed to replace old hardware. Now I cannot reinstall from this disk because it won't accept the product key - how can I get the product key to work?
- Split by Lori MS Friday, August 8, 2008 4:27 PM different user from initial thread user
Thursday, August 7, 2008 5:45 PM
Answers
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ChristinaBecerril,
Where are you seeing the product key from? the machine? or from cd's? Microsoft non-windows media are generally on the cd's or recovery cd's from which the machine came from if bundled with Microsoft office. If the product key is on the machine, chances are you are using the product key for the operating system, be it Windows XP or Vista. I hope this has answered your question.
If no, please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum. This would assist us immensely so we may analyze possible causes for a failed validation. Next we will begin formulating a resolution for what may be causing the problem.
Lori MS
Lori MSFriday, August 8, 2008 4:31 PM
All replies
-
ChristinaBecerril,
Where are you seeing the product key from? the machine? or from cd's? Microsoft non-windows media are generally on the cd's or recovery cd's from which the machine came from if bundled with Microsoft office. If the product key is on the machine, chances are you are using the product key for the operating system, be it Windows XP or Vista. I hope this has answered your question.
If no, please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum. This would assist us immensely so we may analyze possible causes for a failed validation. Next we will begin formulating a resolution for what may be causing the problem.
Lori MS
Lori MSFriday, August 8, 2008 4:31 PM -
My activation key for office 2003 will not work. It is located on the CD case.I'm trying to install a copy on a diferent computer after uninstalling it from my old computer.
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
Windows Product ID: 76477-OEM-2111907-00101
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {41DCAC8C-4526-484C-8121-15983B3DFA71}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: Validation Control not Installed
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{41DCAC8C-4526-484C-8121-15983B3DFA71}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-2290407042-2094253938-367097740</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Mini 110c-1000</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>308F0 Ver. F.07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090618000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>C1CF08900184C065</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>4D41651B4CC4866</Val><Hash>4DKd74iDqkWuSOEp+MJ7Jjb//wc=</Hash><Pid>70141-051-5821104-56357</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1C75F:Compaq Computer Corporation|1C708:Compaq Computer Corporation|1C708:Compaq Computer Corporation|13C9F:GENUINE C&C INC|1C708:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq
OEM Activation 2.0 Data-->
N/ASunday, March 28, 2010 1:11 AM