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Product key for MS Office 2003 doesn't work RRS feed

  • Question

  •  I have a MS Office 2003 disk and it was installed on my computer. That computer crashed and I had to reinstall all programs again after new hardware was installed to replace old hardware. Now I cannot reinstall from this disk because it won't accept the product key - how can I get the product key to work?
    • Split by Lori MS Friday, August 8, 2008 4:27 PM different user from initial thread user
    Thursday, August 7, 2008 5:45 PM

Answers

  • ChristinaBecerril,

     

    Where are you seeing the product key from? the machine? or from cd's?  Microsoft non-windows media are generally on the cd's or recovery cd's from which the machine came from if bundled with Microsoft office. If the product key is on the machine, chances are you are using the product key for the operating system, be it Windows XP or Vista.  I hope this has answered your question.

    If no, please download and run the utility at this link
    http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

    Lori MS


    Lori MS
    • Edited by Lori MS Friday, August 8, 2008 4:36 PM additional info
    • Marked as answer by Lori MS Monday, August 11, 2008 4:30 PM
    Friday, August 8, 2008 4:31 PM

All replies

  • ChristinaBecerril,

     

    Where are you seeing the product key from? the machine? or from cd's?  Microsoft non-windows media are generally on the cd's or recovery cd's from which the machine came from if bundled with Microsoft office. If the product key is on the machine, chances are you are using the product key for the operating system, be it Windows XP or Vista.  I hope this has answered your question.

    If no, please download and run the utility at this link
    http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

    Lori MS


    Lori MS
    • Edited by Lori MS Friday, August 8, 2008 4:36 PM additional info
    • Marked as answer by Lori MS Monday, August 11, 2008 4:30 PM
    Friday, August 8, 2008 4:31 PM
  • My activation key for office 2003 will not work. It is located on the CD case.I'm trying to install a copy on a diferent computer after uninstalling it from my old computer.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
    Windows Product ID: 76477-OEM-2111907-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {41DCAC8C-4526-484C-8121-15983B3DFA71}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: Validation Control not Installed

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{41DCAC8C-4526-484C-8121-15983B3DFA71}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-2290407042-2094253938-367097740</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Mini 110c-1000</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>308F0 Ver. F.07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090618000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>C1CF08900184C065</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>4D41651B4CC4866</Val><Hash>4DKd74iDqkWuSOEp+MJ7Jjb//wc=</Hash><Pid>70141-051-5821104-56357</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1C75F:Compaq Computer Corporation|1C708:Compaq Computer Corporation|1C708:Compaq Computer Corporation|13C9F:GENUINE C&C INC|1C708:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

    Sunday, March 28, 2010 1:11 AM