have current onecare subsription.want to add new disk with product key # to add another year subscription. RRS feed

  • Question

  • I have a current onecare subscription (8/20/2009) and i bought a new retail box of onecare to renew my subscription. I loaded the disc to start renewal and instead of it asking if i wanted to renew and then asking for the product ket # and renewing my subscription,it just said that i already a current version and gave no option to add product key and renew.
    Monday, March 23, 2009 5:51 PM