Hi there,
I am having the same problem,
I get this
Diagnostic Report (1.9.0006.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Validation Code: 10
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-P3F3J-WBWJV-7MVQ3
Windows Product Key Hash: E/0ZsaX8VpUuB6RwsErQLDKxF+Q=
Windows Product ID: 76487-OEM-2211906-00865
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
ID: {FC7E3B76-52CA-4AB6-A0E4-03D4C46EED30}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-231-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-231-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FC7E3B76-52CA-4AB6-A0E4-03D4C46EED30}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7MVQ3</PKey><PID>76487-OEM-2211906-00865</PID><PIDType>2</PIDType><SID>S-1-5-21-3040430320-2747798845-1673962031</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5610 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.03</Version><SMBIOSVersion major="2" minor="33"/><Date>20061110000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>579C3207018400EE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1FF90:Acer Incorporated
Marker string from OEMBIOS.DAT: AcerSystem ,AcerSystem
OEM Activation 2.0 Data-->
N/A
As well.... http://www.microsoft.com/Genuine/diag, and following all of the steps DOES NOT WORK.... i repeat... DOES NOT WORK...
What else can be done?