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Error message: 'Can't move focus to the control because....' RRS feed

  • Question

  • Hi all,

    I have a user who works externally using Internet Facing deployment of CRM from Hong Kong.

    We are located in Dublin and usually have some issues with speed due to latency but this user is regularly getting an error message:- Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus'

    The full details of the error are-

    Microsoft Dynamics CRM Error Report Contents

     

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

                <Message>Can&#39;t move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.</Message>

                <Line>286</Line>

                <URL>/_static&#47;_forms&#47;controls&#47;img.lu.htc</URL>

                <PageURL>/sfa&#47;accts&#47;edit.aspx&#63;id&#61;&#123;B2B45B90-3A65-DE11-8846-005056AE5DC2&#125;&#35;</PageURL>

                <Function>SetContentEditable&#40;&#41;</Function>

                <CallStack>

                  <Function>SetContentEditable&#40;&#41;</Function>

                  <Function>setFocus&#40;&#41;</Function>

                  <Function>safeWindowShowModalDialog&#40;sUrl, vArguments, sFeatures&#41;</Function>

                  <Function>openStdDlg&#40;sPath, oArgs, iWidth, iHeight, bResizable, bModeless, sCustomWinParams&#41;</Function>

                  <Function>LookupObjects&#40;lookupField, lookupStyle, lookupClass, lookupTypes, lookupBrowse, bindingColumns, additionalParams, showNew, showProp, bPopulateLookup, defaultType, searchString&#41;</Function>

                  <Function>Lookup&#40;bIgnoreOnClick, bNoDialog, sSearchString, bAsynchOperation&#41;</Function>

                  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;Lookup&#40;&#41;&#10;&#125;</Function>

                </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

                <BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 8.0&#59; Windows NT 5.1&#59; Trident&#47;4.0&#59; .NET CLR 1.1.4322&#59; InfoPath.2&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.4506.2152&#59; .NET CLR 3.5.30729&#41;</BrowserUserAgent>

                <BrowserLanguage>en-us</BrowserLanguage>

                <SystemLanguage>en-us</SystemLanguage>

                <UserLanguage>en-ie</UserLanguage>

                <ScreenResolution>1024x768</ScreenResolution>

                <ClientName>Web</ClientName>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>6153</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>6153</UserCulture>

        <OrgID>&#123;CC01A37F-076A-DD11-BFCC-005056AE5DC2&#125;</OrgID>

        <UserID>&#123;F1E360C6-A835-DE11-8846-005056AE5DC2&#125;</UserID>

        <CRMVersion>4.0.7333.3</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    I have looked this up and found references to this issue with regard to Sharepoint fields that are set to required info.

    Has anybody had this as an issue before.

    Thanks,
    Pakman1983

    Wednesday, July 22, 2009 9:48 AM

Answers