backup device RRS feed

  • Question


    i have an internal hard drive but this keep poping up my system is windows xp
    Tuesday, February 26, 2008 1:51 AM


All replies

  • Could you clarify what you are asking about? Are you running Windows Live OneCare?

    What keeps popping up and where? What exactly does the message say?



    Tuesday, February 26, 2008 5:27 PM
  • i do not understand why my system says its not fully protected and when i click on the link it tells me to go on line and chat with a rep so i keep geting the same thing again

    Thursday, February 28, 2008 3:25 AM
  • I'm still unsure of what you are encountering. If you are using Windows Live OneCare and you are getting a message that your protection is turned off and offers you a link to get help, but help doesn't provide a solution and the OneCare icon is Red in your system tray, you need to contact support:

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    If you are not using OneCare, you're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://support.microsoft.com/newsgroups/Default.aspx


    Saturday, March 1, 2008 1:12 AM