1st Administration account works perfectly, but 2nd account's WORD doesn't RRS feed

  • Question

  • I am currently using Microsoft Office 2003 (on a Windows XP).
    The computer currently has two accounts - both administrators. When I execute Microsoft Word on the 1st account, it works perfectly, but when I run it on the 2nd account, it says that a required file is missing. Few days later, the message disappears and began working normally, but I could not find its shortcut anymore. Today, when I opened Word, the 'Genuine Office' message came up.

    The strangest part of this is why this problem only occurs on the computer's second account, but not the first. Please help.

    Yours Faithfully,

    Monday, February 2, 2009 9:18 AM


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