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Back Up RRS feed

  • Question

  • When I try to do a back up i get a error message saying windows can't configure the back and to contact support.

     

    Friday, September 19, 2008 6:55 PM

Answers

  • Do you have Roxio or Nero Installed? If so there should be an icon in the notification area for "Disc at Once" or "Drag to Disc" or some similarly named application. Open the application and set it to not start automatically then exit the application. Try to run One Care backup. If you don't have any of these applications installed or if the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Friday, September 19, 2008 7:32 PM
    Moderator

All replies

  • What are you using as a backup destination/device?

    Friday, September 19, 2008 7:18 PM
    Moderator
  • i am using the internal DVD writer

     

    Friday, September 19, 2008 7:24 PM
  • Do you have Roxio or Nero Installed? If so there should be an icon in the notification area for "Disc at Once" or "Drag to Disc" or some similarly named application. Open the application and set it to not start automatically then exit the application. Try to run One Care backup. If you don't have any of these applications installed or if the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Friday, September 19, 2008 7:32 PM
    Moderator
  • My Blackberry uses Roxio for it's media center. But i haven't figured out how to reconfigure it if there is aa problem with it.

     

    Tuesday, September 23, 2008 5:02 PM