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outlook account lost on upgrade

    Question

  • Hi,
    I set up an Outlook account in my wifes name after purchasing a new computer with win 8.1 installed - we use gmail currently and wanted this as a secondary email.

    When I upgraded to Win 10 I mistakenly used my gmail account as the primary and there was a second outlook account set up in my name to the address on my wifes account - as outlook(2)

    I want

    1. my wifes account back as it can't be accessed as the outlook.com defaults to me and

    2. to delete the primary gmail account and use my wifes missing account as the primary with the gamail account as the secondary.

    hoping someone can help as I've just wasted a week with customer support!

    Rob.

    Sunday, October 04, 2015 5:43 PM