When is PreMerge or PostMerge event for Contact or Lead gets fired. I don't understand the navigation I need to folow to get the merge event to fire in MSCRM 4.0.
I tried with selecting Mail merge option available in Lead and Contact entity and it did'nt trigger the PreMerge or PostMerge Plugin event.
Please guide how can I achive Pre/Post Merge event on Lead entity
Thanks For Help.