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Cannot install connector updates RRS feed

  • Question

  • Hi, I've got the same problem, I've tried to uninstall the connector but it comes up with error 2753. I've also tried uninstalling .net 4 which it says it does, but it's still there.

    I've also tried Mr Fixit for uninstall problems, he says my computer is fine

    Any ideas

    Cheers

    Max

    Wednesday, August 29, 2012 11:30 PM

Answers

  • Hi,

    Please temporarily disable or uninstall antivirus program to check the result.

    If it does not work, please also perform a Clean Boot to uninstall, reinstall connector and it’s update. For the detailed steps of how to perform a Clean Boot, you may follow the steps form the following Microsoft KB article:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    For more information, please also refer to the following Microsoft TechNet article;

    How do I uninstall the Connector software?

    http://technet.microsoft.com/en-us/library/uninstall-connector-2

    Regards,


    Arthur Li

    TechNet Community Support

    Thursday, August 30, 2012 5:56 AM