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    Hi,
     When I go to the Microsoft Learning site and click on the Sign In button I get an error 404 page instead of going to the Live sign in. I can sign in fine on other Live sites.
    Thursday, January 22, 2009 3:57 PM

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    A collegue showed me a way to get in.

    -Install Safari Browser (or try another you already have, other than IE)
    -Using the alternate browser select the itacademy.micorosoftelearning.com link
    -Sign in with live account
    -close the alternate browser
    -Open IE and browse to the itacademy.micorosoftelearning.com link
    -Select sign in.

    Wierd, isn't it.
    Thursday, January 22, 2009 5:05 PM
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    I also have been experiencing this problem for over couple of months. Thanks for the advice but this solution works some time after one try or it might take hundreds. 

    I believe it is related to the e-learning server side which is perhaps being unable to respond to client requests and generate this irritating "404" message.

    This should be reported to the e-learning help desk to be dealt with asap. The more of us report it the sooner they will believe it and get working on real solution.

    Saturday, January 24, 2009 9:10 PM
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    I had the same problem, so read through the browser requirements for the e-learning site; I needed to adjust the browser settings to accept and store cookies, and enable javascript.

    Afterwards I was able to sign in with no problem.  It may have been purely coincidence, but I thought it was worth mentioning if you haven't checked your settings already.

     

     

    Wednesday, January 28, 2009 2:44 PM
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    Hello All-

    To what sites are you having problems logging in?

    Please advise so I can determine the best support avenue for this.

    Thanks-
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Sunday, February 1, 2009 9:15 AM
    Moderator
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    I can't access:
    https://itastudentpass.microsoftelearning.com/

    It was working well from less than a week ago.
    Sunday, February 1, 2009 2:21 PM
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    Hi Alicia,

    I have a same problem like Tee-Jay:
    Tee-Jay said:

    Hi,
     When I go to the Microsoft Learning site (https://itastudentpass.microsoftelearning.com/) and click on the Sign In button (Windows Live sign in) I get an error 404 page instead of going to the Live sign in. I can sign in fine on other Live sites.

    I tried Christian Roach`s solution, but it didn't work:
    Christian Roach said:

    A collegue showed me a way to get in.

    -Install Safari Browser (or try another you already have, other than IE)
    -Using the alternate browser select the itacademy.micorosoftelearning.com link
    -Sign in with live account
    -close the alternate browser
    -Open IE and browse to the itacademy.micorosoftelearning.com link
    -Select sign in.

    Wierd, isn't it.

    So, please give us a real solution!





    Sunday, February 1, 2009 4:58 PM
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    These are the steps and the URL used or generated at each: 

    Step 1

    The initial site

    http://itacademy.microsoftelearning.com/default.aspx


    Step 2
    The login page
    http://itacademy.microsoftelearning.com/unauthorized.aspx


    Step 3
    The error page generated
    http://www.microsoft.com/404.htm

     Some times This sequence happens once or twice, and some times non stop (from different Networrks and different browser and PCs)

    So far the only sensible proposed solution is from dekka5, who thinks it may be browser settings related .

    Sunday, February 1, 2009 11:35 PM
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    Aziz_Chahid said:


    These are the steps and the URL used or generated at each: 

    Step 1

    The initial site

    http://itacademy.microsoftelearning.com/default.aspx


    Step 2
    The login page
    http://itacademy.microsoftelearning.com/unauthorized.aspx


    Step 3
    The error page generated
    http://www.microsoft.com/404.htm

     Some times This sequence happens once or twice, and some times non stop (from different Networrks and different browser and PCs)

    So far the only sensible proposed solution is from dekka5, who thinks it may be browser settings related .



    Hello-

    This is not a site that my team supports but I do know that changes were made to the sites that should prevent these issues from occurring.  If you are continuing to have problems with the site, please email me at learnmgr@microsoft.com and I can put you in touch with the team that support this site.

    Thanks-
    Alicia

    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, February 27, 2009 7:10 AM
    Moderator