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Trouble with user name

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When I try to sign on, the user ID is blocked so I can't make any changes and it's the wrong user ID. How do I change it?

Friday, August 29, 2008 6:40 PM

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If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

-steve

Friday, August 29, 2008 7:02 PM

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