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office 2007 versus office xp full version RRS feed

  • Question

  • I formated a computer for having only office 2007 not knowing that is aganst me. I had to install back office XP aganst lusing access to outlook 2007.

    I did not pass for validation of microsoft products.

    Monday, January 22, 2007 4:35 AM

Answers

  • Hi Antoni,

    If you could run our diagnostic tool and post the output as a reply to this post, we will be able to review it and let you know what the issue is and what steps you can take to resolve it.

    1) Logon to the PC that is experiencing the notifications as a user with ADMIN rights.

    2) Download the tool: http://go.microsoft.com/fwlink/?linkid=52012 click RUN.

    3) When the tool loads, click CONTINUE.

    4) Is the RESOLVE button available? If so, please click RESOLVE to allow the diagnostic tool to repair the issue.

    5) From the Windows tab, click the COPY button.

    6) Reply back to this post and PASTE the entire results into the post. 

    We look forward to assisting you.

    Thanks,
    Michelle

    Thursday, January 25, 2007 6:31 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  
    http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, please click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Tuesday, January 23, 2007 5:11 AM
  • Hi Antoni,

    If you could run our diagnostic tool and post the output as a reply to this post, we will be able to review it and let you know what the issue is and what steps you can take to resolve it.

    1) Logon to the PC that is experiencing the notifications as a user with ADMIN rights.

    2) Download the tool: http://go.microsoft.com/fwlink/?linkid=52012 click RUN.

    3) When the tool loads, click CONTINUE.

    4) Is the RESOLVE button available? If so, please click RESOLVE to allow the diagnostic tool to repair the issue.

    5) From the Windows tab, click the COPY button.

    6) Reply back to this post and PASTE the entire results into the post. 

    We look forward to assisting you.

    Thanks,
    Michelle

    Thursday, January 25, 2007 6:31 PM