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Duplicate Detection

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Hello,

The Duplicate Detection works when records are created manually but doesn't work when records are created using Dialogues as it is by-passed. Is there a way Records can be validated to check for Duplicates when created using Dialogues?

Many Thanks,

Every day i learn something new.

Tuesday, January 6, 2015 2:00 PM

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Hello,

I believe that is not possible without additional development. You can write custom workflow activity that will validate data for potential duplicates.
Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
My blog
- Marked as answer by Donna EdwardsMVP Thursday, January 15, 2015 8:48 PM
Tuesday, January 6, 2015 2:12 PM

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You can start here - http://msdn.microsoft.com/en-us/library/gg309745.aspx
Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
My blog
- Marked as answer by Donna EdwardsMVP Thursday, January 15, 2015 8:48 PM
Tuesday, January 6, 2015 5:01 PM

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Hello,

I believe that is not possible without additional development. You can write custom workflow activity that will validate data for potential duplicates.
Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
My blog
- Marked as answer by Donna EdwardsMVP Thursday, January 15, 2015 8:48 PM
Tuesday, January 6, 2015 2:12 PM

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Thanks,

How do i go about developing the the custom workflow. Any ideas please?

Many Thanks
Every day i learn something new.

Tuesday, January 6, 2015 4:32 PM
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You can start here - http://msdn.microsoft.com/en-us/library/gg309745.aspx
Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
My blog
- Marked as answer by Donna EdwardsMVP Thursday, January 15, 2015 8:48 PM
Tuesday, January 6, 2015 5:01 PM

Moderator