can't remember or recover my old hotmail user password and it is required to transfer care one subscription

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  I lost my password for my old hotmail account and can't recover it. It is required to transfer my one care subscription to my new computer. When I try to use my new windows live account to log into one care registration it tell me that the product ID I am using is already registered (to me!!). What can I do?

  Thursday, June 19, 2008 12:25 PM