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Problem with "Next X Hours" filter of CRM 2011 RRS feed

  • Question

  • Hi all,

    I have added a custom field named "due by" in queueitem entity. Then I created a system view named "Calls due next 1 hour" again in the queueitem entity with filter condition as:

    Field: due by       Filter: Next X Hours        Value: 1

    But this view seems to behave wrongly. E.g. Suppose current system time is say H:MM AM/PM, then this view is displaying all the records which are due by till H+1:59 AM/PM. While I am expecting it to display all the records which are due by till H+1:MM AM/PM only.
    Because of this issue, my custom view is displaying records in the range or around next 1 - 2 hours. E.g. if the current system time is 10:01 AM it displays records till 11:59 AM which is around 2 hours whereas if current system time is 10:59 AM, it again displays records till 11:59 AM which is 1 hour.

    This seems to be a bug in "Next X Hours" filter of CRM because I have checked it for some other entities as well by creating a custom view with "Next X Hour" filter where X is set to 1 and all are displaying records till 59th minute of next hour.

    I have posted this issue here just to confirm whether this is really a bug or only I am facing this.

    Thanks

     

    Saturday, March 1, 2014 10:40 AM