Answered by:
iaStor file not found

Question
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I also have the 'File iaStor.sys could not be found' error. The diagnostic report is copied below, as requested. The OS is the Home Edition and the writing on the authentication certificate has the manufacturer's name, which is Fujitsu - Siemens.
I had decided to re-install Windows because Windows Elplorer constantly crashes and now I cannot access any of the attached drives for removable media (SD card, Memory Stick, USB drive etc). The CD ROM drive is still working correctly however.
Hope you can help.
Regards
SG
Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-8DR2H-RBCX6-9HR23
Windows Product Key Hash: AhLZ50FiGIAYv8mzGPQYadOviJo=
Windows Product ID: 76477-OEM-2111907-00117
Windows Product ID Type: 2
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {F927654C-6F59-4411-AA4C-C4625736B6ED}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.59.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/ANotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe
File Mismatch: C:\WINDOWS\system32\licdll.dll
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
File Mismatch: C:\WINDOWS\system32\ntdll.dll
File Mismatch: C:\WINDOWS\system32\kernel32.dll
File Mismatch: C:\WINDOWS\system32\crypt32.dll
File Mismatch: C:\WINDOWS\system32\advapi32.dll
File Mismatch: C:\WINDOWS\system32\setupapi.dll
File Mismatch: C:\WINDOWS\system32\oembios.bin
File Mismatch: C:\WINDOWS\system32\oembios.dat
File Mismatch: C:\WINDOWS\system32\oembios.sig
File Mismatch: C:\WINDOWS\system32\syssetup.dllOther data-->
Office Details: <GenuineResults><MachineData><UGUID>{F927654C-6F59-4411-AA4C-C4625736B6ED}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HR23</PKey><PID>76477-OEM-2111907-00117</PID><PIDType>2</PIDType><SID>S-1-5-21-1801674531-1425521274-725345543</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>GA-8S649MF</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6E</Version><SMBIOSVersion major="2" minor="3"/><Date>20051102000000.000000+000</Date><SLPBIOS>FSC SYSTEM, FUJITSU SIEMENS, FUJITSU SIEMENS, FSC SYSTEM</SLPBIOS></BIOS><HWID>71433A5F0184606D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Fujitsu Siemens Computers</name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>B128FD8CC4B4004</Val><Hash>Vb2e86j8DAXInLL4wCY3su2GvgU=</Hash><Pid>54197-640-0000025-16365</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17898</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>Thursday, October 4, 2007 5:35 PM
Answers
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You can get expert Windows XP assistance by posting your Windows XP related question in the Windows XP newsgroup: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.help_and_support
P.S. Your installed copy of Microsoft Office is noted as non-genuine. Please uninstall this non-genuine software and purhase a genuine version of Microsoft Office.
Ref: Office Status: 114 Blocked VLK 2
Thursday, October 4, 2007 8:49 PMModerator -
Granty62,
Thank you for visiting the Microsoft Genuine Advantage Forum. The purpose of this forum is the support of Windows Genuine Advantage (WGA) program. Your question is off topic as well as outside my area of knowledge. I suggest posting your question to one of the newsgroup forums here:
Also should you have other non-WGA questions in the future please visit other communities for helpful information:
http://www.microsoft.com/atwork/community.mspx . Thank you for visiting the forum.
Thank you,
Stephen Holm, MS
WGA Forum Manager
Thursday, October 4, 2007 11:01 PM
All replies
-
You can get expert Windows XP assistance by posting your Windows XP related question in the Windows XP newsgroup: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.help_and_support
P.S. Your installed copy of Microsoft Office is noted as non-genuine. Please uninstall this non-genuine software and purhase a genuine version of Microsoft Office.
Ref: Office Status: 114 Blocked VLK 2
Thursday, October 4, 2007 8:49 PMModerator -
Granty62,
Thank you for visiting the Microsoft Genuine Advantage Forum. The purpose of this forum is the support of Windows Genuine Advantage (WGA) program. Your question is off topic as well as outside my area of knowledge. I suggest posting your question to one of the newsgroup forums here:
Also should you have other non-WGA questions in the future please visit other communities for helpful information:
http://www.microsoft.com/atwork/community.mspx . Thank you for visiting the forum.
Thank you,
Stephen Holm, MS
WGA Forum Manager
Thursday, October 4, 2007 11:01 PM