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Windows Live OneCare Install and Activate
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I purchased a one year subscription in March 2009, I am attempting to re-install same program but am now getting other errors. Help.
Friday, July 10, 2009 7:13 PM
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Before reinstalling run the One care install cleanup tool -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943
Also see this post on troubleshooting installation issues -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/ba26b781-da18-4ce4-be8c-22647bd5d8fc
If the cleanup tool and troubleshooter do not help post the exact error messages you see during installation or contact support. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
Marked as answer by
Stephen Boots
MVP, Moderator
Saturday, July 11, 2009 12:00 AM
Friday, July 10, 2009 8:45 PM
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