Blank Tiles for Custom Entities on Phone App RRS feed

  • Question

  • Hi

    We are currently on CRM 2016 in the cloud and have recently installed the Dynamics CRM App for phones on to a number of Android devices.

    On CRM we have custom icons for our custom entities. These are all in line the with 16x16 and 32x32 formats. The Icons also show and work through the browser just fine.

    However these entities only show as white blank tiles (Squares) through the App. With no indication of which entity they link to.
    The tiles work as when selected you are taken to the connected entity.

    Are we missing something in the settings to replace these White Blank tiles with our original Icons, or at least with the Entity Name?

    Thank you for your help


    Wednesday, June 1, 2016 11:49 AM