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I Windows Live OnceCare will not install due to error 0020-800070643

Question
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How can I fix this, I am experiencing crippling Malware.Tuesday, November 18, 2008 3:36 AM
Answers
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You need to remove the malware first.
Try these online scanners -
http://www.eset.com/onlinescan/
http://www.ewido.net/en/onlinescan/
http://onecare.live.com/site/en-us/default.htm
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.
If you are encountering the error and the PC is not infected, see this KB article for a possible solution:
http://support.microsoft.com/kb/930162
Or contact OneCare support for help with the installation.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Tuesday, November 18, 2008 3:44 PMModerator
All replies
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I can't do anything with my computer....... onecare picked up a virus
, said it was cleaned.......
Tuesday, November 18, 2008 4:13 AM -
You need to remove the malware first.
Try these online scanners -
http://www.eset.com/onlinescan/
http://www.ewido.net/en/onlinescan/
http://onecare.live.com/site/en-us/default.htm
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.
If you are encountering the error and the PC is not infected, see this KB article for a possible solution:
http://support.microsoft.com/kb/930162
Or contact OneCare support for help with the installation.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Tuesday, November 18, 2008 3:44 PMModerator -
howie61 wrote: I can't do anything with my computer....... onecare picked up a virus , said it was cleaned.......
If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.
-steve
Tuesday, November 18, 2008 3:44 PMModerator