I Windows Live OnceCare will not install due to error 0020-800070643

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  I can't do anything with my computer.......  onecare picked up a virus

  , said it was cleaned.......

  Tuesday, November 18, 2008 4:13 AM
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  You need to remove the malware first.

  Try these online scanners - 

  http://www.eset.com/onlinescan/

   

  http://www.ewido.net/en/onlinescan/

   

  http://onecare.live.com/site/en-us/default.htm

   

   If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

   

  If you are encountering the error and the PC is not infected, see this KB article for a possible solution:

  http://support.microsoft.com/kb/930162

   

  Or contact OneCare support for help with the installation.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Tuesday, November 18, 2008 3:44 PM

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  howie61 wrote:

  I can't do anything with my computer.......  onecare picked up a virus , said it was cleaned.......

  If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

   

  -steve

  Tuesday, November 18, 2008 3:44 PM

  Moderator