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Problems with Validation RRS feed

  • Question

  • Logged on last night and now saying my version of Vista Home Premium is invalid.

    Bought from a larger retailer and sure it is genuine - please advise

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-7KKJG-GR4M6-6D2KG
    Windows Product Key Hash: q98ONsRpecRIiOlbNfRBr6EB97U=
    Windows Product ID: 89578-OEM-7215274-88855
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: 7ad04ad1-5ee4-4b74-ba6a-dc67a37e99f8
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>7ad04ad1-5ee4-4b74-ba6a-dc67a37e99f8</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-6D2KG</PKey><PID>89578-OEM-7215274-88855</PID><PIDType>8</PIDType><SID>S-1-5-21-3650834545-3837867552-2291215763</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P100</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V3.30   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061222000000.000000+000</Date></BIOS><HWID>7C303907018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM></MachineData>      <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>6A42495214BC1FE</Val><Hash>FtSJ8ZBIGRWoZQzc7cte2ZFzBP4=</Hash><Pid>70141-OEM-5625505-80705</Pid><PidType>13</PidType></Product></Products></Office></Software></GenuineResults> 


    Sunday, June 3, 2007 8:09 AM

Answers

  • Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine
    The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

     

    Thank you!

    Tuesday, June 5, 2007 12:51 AM