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Complete novice need help - windows 7 not genuine - 0xcoo4f063 RRS feed

  • Question

  • <p>Hi there,</p><p>I am a complete novice and don't have a clue about computers so need detailed help. I got a netbook 3 years ago from zoostorm from my boyfriend. the netbook&nbsp;had installed windows 7. One of my friend updated somthing on it during xmas (don't ask what..no idea..he said to&nbsp; make it better) and since i have a 'not genuine' message. i had no problem with it before for 3 years. COA is unreadable now. it was at the bottom of the coputer and completly worn off...didn't realise I need this number and i did not save it. i tried to run a diegnostic ... i think this is the message you need:</p><p>Diagnostic Report (1.9.0027.0):<br />-----------------------------------------<br />Windows Validation Data--&gt;</p><p>Validation Code: 50<br />Cached Online Validation Code: N/A, hr = 0xc004f012<br />Windows Product Key: *****-*****-6DT8D-P2QHB-QMKP9<br />Windows Product Key Hash: 35D8OJ7lnymEFB9L39F36OA6D6Q=<br />Windows Product ID: 00342-OEM-8992752-30069<br />Windows Product ID Type: 2<br />Windows License Type: OEM SLP<br />Windows OS version: 6.1.7600.2.00010300.0.0.011<br />ID: {62481E5C-59C2-44BC-9DE9-528656C9AD90}(1)<br />Is Admin: Yes<br />TestCab: 0x0<br />LegitcheckControl ActiveX: N/A, hr = 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Product Name: Windows 7 Starter<br />Architecture: 0x00000000<br />Build lab: 7600.win7_gdr.111118-2330<br />TTS Error: <br />Validation Diagnostic: <br />Resolution Status: N/A</p><p>Vista WgaER Data--&gt;<br />ThreatID(s): N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002</p><p>Windows XP Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />File Exists: No<br />Version: N/A, hr = 0x80070002<br />WgaTray.exe Signed By: N/A, hr = 0x80070002<br />WgaLogon.dll Signed By: N/A, hr = 0x80070002</p><p>OGA Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002<br />OGAExec.exe Signed By: N/A, hr = 0x80070002<br />OGAAddin.dll Signed By: N/A, hr = 0x80070002</p><p>OGA Data--&gt;<br />Office Status: 102<br />Microsoft Office Home and Student 2007 - 100 Genuine<br />OGA Version: N/A, 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057</p><p>Browser Data--&gt;<br />Proxy settings: N/A<br />User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)<br />Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe<br />Download signed ActiveX controls: Prompt<br />Download unsigned ActiveX controls: Disabled<br />Run ActiveX controls and plug-ins: Allowed<br />Initialize and script ActiveX controls not marked as safe: Disabled<br />Allow scripting of Internet Explorer Webbrowser control: Disabled<br />Active scripting: Allowed<br />Script ActiveX controls marked as safe for scripting: Allowed</p><p>File Scan Data--&gt;</p><p>Other data--&gt;<br />Office Details: &lt;GenuineResults&gt;&lt;MachineData&gt;&lt;UGUID&gt;{62481E5C-59C2-44BC-9DE9-528656C9AD90}&lt;/UGUID&gt;&lt;Version&gt;1.9.0027.0&lt;/Version&gt;&lt;OS&gt;6.1.7600.2.00010300.0.0.011&lt;/OS&gt;&lt;Architecture&gt;x32&lt;/Architecture&gt;&lt;PKey&gt;*****-*****-*****-*****-QMKP9&lt;/PKey&gt;&lt;PID&gt;00342-OEM-8992752-30069&lt;/PID&gt;&lt;PIDType&gt;2&lt;/PIDType&gt;&lt;SID&gt;S-1-5-21-2020085807-1544784501-1952108477&lt;/SID&gt;&lt;SYSTEM&gt;&lt;Manufacturer&gt;Freedom Zoostorm&lt;/Manufacturer&gt;&lt;Model&gt;Freedom 10-270&lt;/Model&gt;&lt;/SYSTEM&gt;&lt;BIOS&gt;&lt;Manufacturer&gt;INSYDE&lt;/Manufacturer&gt;&lt;Version&gt;IA-M10.1E&lt;/Version&gt;&lt;SMBIOSVersion major="2" minor="4"/&gt;&lt;Date&gt;20080418000000.000000+000&lt;/Date&gt;&lt;/BIOS&gt;&lt;HWID&gt;7BBA0600018400E4&lt;/HWID&gt;&lt;UserLCID&gt;0809&lt;/UserLCID&gt;&lt;SystemLCID&gt;0409&lt;/SystemLCID&gt;&lt;TimeZone&gt;GMT Standard Time(GMT+00:00)&lt;/TimeZone&gt;&lt;iJoin&gt;0&lt;/iJoin&gt;&lt;SBID&gt;&lt;stat&gt;3&lt;/stat&gt;&lt;msppid&gt;&lt;/msppid&gt;&lt;name&gt;&lt;/name&gt;&lt;model&gt;&lt;/model&gt;&lt;/SBID&gt;&lt;OEM&gt;&lt;OEMID&gt;cmscom&lt;/OEMID&gt;&lt;OEMTableID&gt;zoostorm&lt;/OEMTableID&gt;&lt;/OEM&gt;&lt;GANotification/&gt;&lt;/MachineData&gt;&lt;Software&gt;&lt;Office&gt;&lt;Result&gt;102&lt;/Result&gt;&lt;Products&gt;&lt;Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"&gt;&lt;LegitResult&gt;100&lt;/LegitResult&gt;&lt;Name&gt;Microsoft Office Home and Student 2007&lt;/Name&gt;&lt;Ver&gt;12&lt;/Ver&gt;&lt;PidType&gt;19&lt;/PidType&gt;&lt;/Product&gt;&lt;/Products&gt;&lt;Applications&gt;&lt;App Id="16" Version="12" Result="100"/&gt;&lt;App Id="18" Version="12" Result="100"/&gt;&lt;App Id="1B" Version="12" Result="100"/&gt;&lt;App Id="A1" Version="12" Result="100"/&gt;&lt;/Applications&gt;&lt;/Office&gt;&lt;/Software&gt;&lt;/GenuineResults&gt;&nbsp; </p><p>Spsys.log Content: 0x80070002</p><p>Licensing Data--&gt;<br />Software licensing service version: 6.1.7600.16385</p><p>Name: Windows(R) 7, Starter edition<br />Description: Windows Operating System - Windows(R) 7, OEM_SLP channel<br />Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da<br />Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f<br />Extended PID: 00342-00178-927-530069-02-2057-7600.0000-3592013<br />Installation ID: 003703175203812261173395621843664205499452106930717495<br />Processor Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88338">http://go.microsoft.com/fwlink/?LinkID=88338</a><br />Machine Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88339">http://go.microsoft.com/fwlink/?LinkID=88339</a><br />Use License URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88341">http://go.microsoft.com/fwlink/?LinkID=88341</a><br />Product Key Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88340">http://go.microsoft.com/fwlink/?LinkID=88340</a><br />Partial Product Key: QMKP9<br />License Status: Notification<br />Notification Reason: 0xC004F063.<br />Remaining Windows rearm count: 3<br />Trusted time: 24/01/2010 05:28:31</p><p>Windows Activation Technologies--&gt;<br />HrOffline: 0x00000000<br />HrOnline: 0xC004C533<br />HealthStatus: 0x0000000000000000<br />Event Time Stamp: 1:15:2014 20:49<br />ActiveX: Registered, Version: 7.1.7600.16395<br />Admin Service: Registered, Version: 7.1.7600.16395<br />HealthStatus Bitmask Output:</p><p><br />HWID Data--&gt;<br />HWID Hash Current: MAAAAAAAAgABAAIAAAABAAAAAwABAAEAnJ82jupOcgHqOwQEBAkYJpar8n9cSXIZ</p><p>OEM Activation 1.0 Data--&gt;<br />N/A</p><p>OEM Activation 2.0 Data--&gt;<br />BIOS valid for OA 2.0: yes<br />Windows marker version: 0x20001<br />OEMID and OEMTableID Consistent: yes<br />BIOS Information: <br />&nbsp; ACPI Table Name&nbsp;OEMID Value&nbsp;OEMTableID Value<br />&nbsp; APIC&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; FACP&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; HPET&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; BOOT&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; MCFG&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; SSDT&nbsp;&nbsp;&nbsp;PmRef&nbsp;&nbsp;CpuPm<br />&nbsp; ASF!&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm<br />&nbsp; SLIC&nbsp;&nbsp;&nbsp;cmscom&nbsp;&nbsp;zoostorm</p><p></p><p>I would be greatful for any help. Many thanks</p>
    Monday, February 3, 2014 11:03 PM

Answers

  • Here is a more readable version of your diagnostic.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6DT8D-P2QHB-QMKP9
    Windows Product Key Hash: 35D8OJ7lnymEFB9L39F36OA6D6Q=
    Windows Product ID: 00342-OEM-8992752-30069
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {62481E5C-59C2-44BC-9DE9-528656C9AD90}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.111118-2330
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62481E5C-59C2-44BC-9DE9-528656C9AD90}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QMKP9</PKey><PID>00342-OEM-8992752-30069</PID><PIDType>2</PIDType><SID>S-1-5-21-2020085807-1544784501-1952108477</SID><SYSTEM><Manufacturer>Freedom Zoostorm</Manufacturer><Model>Freedom 10-270</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>IA-M10.1E</Version><SMBIOSVersion major="2" minor="4"/><Date>20080418000000.000000+000</Date></BIOS><HWID>7BBA0600018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>cmscom</OEMID><OEMTableID>zoostorm</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530069-02-2057-7600.0000-3592013
    Installation ID: 003703175203812261173395621843664205499452106930717495
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMKP9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trusted time: 24/01/2010 05:28:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:15:2014 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAIAAAABAAAAAwABAAEAnJ82jupOcgHqOwQEBAkYJpar8n9cSXIZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   cmscom  zoostorm
      FACP   cmscom  zoostorm
      HPET   cmscom  zoostorm
      BOOT   cmscom  zoostorm
      MCFG   cmscom  zoostorm
      SSDT   PmRef  CpuPm
      ASF!   cmscom  zoostorm
      SLIC   cmscom  zoostorm

    So you said "One of my friends updated something on it during xmas (don't ask what..no idea..he said to make it better)".  Here is a bit of free advice: Never, ever, ever, ever, ever let this happen again!

    The error message indicates that for some reason, the computer is having problems reading your SLIC Table to self activate, and you said you cannot read the Product Key from your COA Sticker.

     In such circumstances, the only things you can do are
     
    1) Recreate the Licensing Store - in case it's a minor software problem causing the misread
    2) Try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
    4) Reformat the hard drive and reinstall the OS using the manufacturer's recovery media
    5) Purchase a new license for Windows (or a new computer)   

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, February 3, 2014 11:23 PM
  • Actually, in this case, the error indicates that the machine has probably been reinstalled using retail media rather than the manufacturer's Recovery media - but Kamin's fix would still work.

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, February 4, 2014 11:13 AM
    Moderator

All replies

  • Here is a more readable version of your diagnostic.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6DT8D-P2QHB-QMKP9
    Windows Product Key Hash: 35D8OJ7lnymEFB9L39F36OA6D6Q=
    Windows Product ID: 00342-OEM-8992752-30069
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.011
    ID: {62481E5C-59C2-44BC-9DE9-528656C9AD90}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.111118-2330
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62481E5C-59C2-44BC-9DE9-528656C9AD90}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QMKP9</PKey><PID>00342-OEM-8992752-30069</PID><PIDType>2</PIDType><SID>S-1-5-21-2020085807-1544784501-1952108477</SID><SYSTEM><Manufacturer>Freedom Zoostorm</Manufacturer><Model>Freedom 10-270</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>IA-M10.1E</Version><SMBIOSVersion major="2" minor="4"/><Date>20080418000000.000000+000</Date></BIOS><HWID>7BBA0600018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>cmscom</OEMID><OEMTableID>zoostorm</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00178-927-530069-02-2057-7600.0000-3592013
    Installation ID: 003703175203812261173395621843664205499452106930717495
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMKP9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trusted time: 24/01/2010 05:28:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:15:2014 20:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAIAAAABAAAAAwABAAEAnJ82jupOcgHqOwQEBAkYJpar8n9cSXIZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   cmscom  zoostorm
      FACP   cmscom  zoostorm
      HPET   cmscom  zoostorm
      BOOT   cmscom  zoostorm
      MCFG   cmscom  zoostorm
      SSDT   PmRef  CpuPm
      ASF!   cmscom  zoostorm
      SLIC   cmscom  zoostorm

    So you said "One of my friends updated something on it during xmas (don't ask what..no idea..he said to make it better)".  Here is a bit of free advice: Never, ever, ever, ever, ever let this happen again!

    The error message indicates that for some reason, the computer is having problems reading your SLIC Table to self activate, and you said you cannot read the Product Key from your COA Sticker.

     In such circumstances, the only things you can do are
     
    1) Recreate the Licensing Store - in case it's a minor software problem causing the misread
    2) Try updating the BIOS to the latest available Vista-compliant one, from the manufacturer's website
    3) Contact the manufacturer direct, and see if they can provide assistance to correct the SLIC table
    4) Reformat the hard drive and reinstall the OS using the manufacturer's recovery media
    5) Purchase a new license for Windows (or a new computer)   

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, February 3, 2014 11:23 PM
  • hi, thanks for the prompt answer. your advise is right and i already learnt it...i never ever let anybody touch my computer:)

    on another note...you will probably roll your eyes but how do i recreate the licencing Store?

    Monday, February 3, 2014 11:46 PM
  • Actually, in this case, the error indicates that the machine has probably been reinstalled using retail media rather than the manufacturer's Recovery media - but Kamin's fix would still work.

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, February 4, 2014 11:13 AM
    Moderator