Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Microsoft Key Product RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

     Hi

    I purchased a Hp Pavilion dv-6b77dx  with office installed before almost 2 years and the laptop was running perfectly until i faced some problems ( had viruses.......)  so had to restore it to its original factory setting "formatting" the laptop. Then I was trying to activate the the key product for Microsoft office but  while doing that  I faced problem when getting to the cod validation step  i basically keep on getting a msg that my cod is not valid although is used the same cod the first time and i thought that the key product should be valid for the same laptop no matter how many times it have been installed to it i can provide you with pics from the product cod that i got as a sticker on my laptop 

    hope to hear from you soon 

    Best regards 


    • Edited by dabbas666 Monday, February 3, 2014 4:07 PM
    Monday, February 3, 2014 4:05 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    The Product Key on the base of the laptop is for Windows, not Office.

    If you purchased Office, you will have a separate License for it - and separate packing which should contain the product Key.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 3, 2014 4:28 PM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    The Product Key on the base of the laptop is for Windows, not Office.

    If you purchased Office, you will have a separate License for it - and separate packing which should contain the product Key.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 3, 2014 4:28 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

     thank you but i purchased it with the laptop and its on a Microsoft  sticker on the  base of the laptop 

    but still its not working i get invalid cod 

    Monday, February 3, 2014 5:26 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    What EXACTLY does the 'Microsoft sticker'  on the base say? - there are very few OEM Office stickers in existence.

    (DO NOT post the Key)

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, February 3, 2014 7:12 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    Please see: How do I recover or replace a lost Microsoft Office product key?

    Carey Frisch

    Tuesday, February 4, 2014 4:24 PM
    Moderator