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Can't Validate Windows RRS feed

  • Question

  • 1 this is for windows xp home

    2 no OEM markings

    3 Dell is in black letters

    4---

    5 any way I try I can't get a validation. I have no reason to think

    this is not genuine since I purchased directly from Dell.

     

    see diagnostic report below...[I don't understand file mismatches]

     

    Diagnostic Report (1.7.0062.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT

    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=

    Windows Product ID: 55277-OEM-2111907-00102

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    CSVLK Server: N/A

    CSVLK PID: N/A

    ID: {58C37BBF-EE43-4384-87E8-0AC725E46207}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.59.1

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1

    Resolution Status: N/A

     

    Vista BRT Data-->

    Grace Flag: N/A

    Commit: N/A

    Reboot Flag: N/A

    ThreatID(s): N/A

    Wgaer.exe Version: N/A, hr = 0x80070002

    Wgaer.exe Signed By: N/A, hr = 0x80070002

     

    Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.7.18.1

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    OGA Version: Registered, 1.6.21.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-171-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Allowed

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\WINDOWS\system32\oembios.bin

    File Mismatch: C:\WINDOWS\system32\oembios.dat

    File Mismatch: C:\WINDOWS\system32\oembios.sig

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{58C37BBF-EE43-4384-87E8-0AC725E46207}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2771580065-357967339-2079644369</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8200                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20040107000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>79613307018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell INSPIRON I8200</model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>62A4EAC3B9ACA0A</Val><Hash>oYFJkmRdgrdNVD6wKZKJMnTn5To=</Hash><Pid>54189-OEM-1650002-00005</Pid><PidType>16</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Tuesday, November 6, 2007 10:44 PM

Answers

  • Hello Sage,

     

     Please rerun the mgadiag utility.  On the Windows tab, click the "Resolve" button.  It will run a script that can sometimes clear up the cryptographic problems that your system is experiencing.

    After doing that, restart the computer and navigate to this site http://www.microsoft.com/genuine/default.mspx?displaylang=en and click Validate Windows, let it run, restart.

     

    Please let me know if your still having any problems.  Thank you and have a great weekend.

     

     

    Stephen Holm, MS

    Friday, November 9, 2007 6:24 PM

All replies

  • Hello Sage,

     

     Please rerun the mgadiag utility.  On the Windows tab, click the "Resolve" button.  It will run a script that can sometimes clear up the cryptographic problems that your system is experiencing.

    After doing that, restart the computer and navigate to this site http://www.microsoft.com/genuine/default.mspx?displaylang=en and click Validate Windows, let it run, restart.

     

    Please let me know if your still having any problems.  Thank you and have a great weekend.

     

     

    Stephen Holm, MS

    Friday, November 9, 2007 6:24 PM
  • I reran it but on the Windows tab the resolve button was grayed out..on the office tab I noted

    I was 100 genuine. Rebooted anyway and tried to validate ---no luck.

     I do not know where to go from here. Thanks

    Friday, November 9, 2007 7:19 PM
  • Sage,

     

    In the Diagnostic Report(line: 8) it shows: "Windows License Type: OEM SLP".

    This type of license is a version of Windows that can only be installed (legally) on the computer(s) that it was created for (in your case Dells). It knows what kind of computer it is residing on by the specific files on that computer. If those files are corrupt, been modified or are missing, then you start getting the behavior you are experiencing.

    In the Diagnostic Report (under "File Scan Data-->") you see:

     

    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig

     

    Your version of Windows either can not Read or can not fully Understand these files.

    These files can only be repaired/replaced by doing a repair installation with your Dell Recovery media.

     

     

    Thank you Sage,

     

    Stephen Holm, MS

    Friday, November 9, 2007 8:28 PM