Answered by:
Windows 7 64bit Home Premium saying isn't genuine

Question
-
Hi. I have seen a few threads about this but I don't know if mine is the same issue. I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household. It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused! Ran diagnostic test as suggested in other threads, here is the result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {77C591B3-2748-4028-94FD-33BF17A8C5B4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Basic 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Teagn\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{77C591B3-2748-4028-94FD-33BF17A8C5B4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-764796777-778444930-3023928126</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date></BIOS><HWID>BFE13307018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>938CDC000EB65B2</Val><Hash>245MJFAgQQSWY9jDCjfZWGuZ2YU=</Hash><Pid>89445-OEM-6472961-19203</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7600.0000-0942011
Installation ID: 007894405345017061424454771446264490589083594342192285
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 3
Trusted time: 04/04/2011 19:18:06
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:4:2011 12:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJScz5gk8ntk/rZZiP1YpGSGRCXmmDpyKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
SLIC DELL FX09
DMY2 DELL FX09
SSDT PmRef CpuPm
Monday, April 4, 2011 6:35 PM
Answers
-
"LilTeegs" wrote in message news:403bb359-fa0f-42dc-9247-af543302721c...
Hi. I have seen a few threads about this but I don't know if mine is the same issue. I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household. It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused! Ran diagnostic test as suggested in other threads, here is the result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F07C.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
Your PC was manufactured in 2007 or earlier.The OEM_SLP license that is in use here requires a PC that was manufactured in August 2009 or later, and a BIOS SLIC table that matched with the appropriate hardware and software.It doesn't.Please let us know what version and edition of Windows is quoted on the COA Sticker on the case of your PC - and where you may have acquired any upgrade installation from.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, April 4, 2011 8:31 PM
Monday, April 4, 2011 6:41 PMModerator
All replies
-
"LilTeegs" wrote in message news:403bb359-fa0f-42dc-9247-af543302721c...
Hi. I have seen a few threads about this but I don't know if mine is the same issue. I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household. It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused! Ran diagnostic test as suggested in other threads, here is the result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F07C.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
Your PC was manufactured in 2007 or earlier.The OEM_SLP license that is in use here requires a PC that was manufactured in August 2009 or later, and a BIOS SLIC table that matched with the appropriate hardware and software.It doesn't.Please let us know what version and edition of Windows is quoted on the COA Sticker on the case of your PC - and where you may have acquired any upgrade installation from.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, April 4, 2011 8:31 PM
Monday, April 4, 2011 6:41 PMModerator -
Aha. I guess I'll have to put my copy of Vista back on then until I can purchase my own specifically for this system? They are Dell installation CDs that come with the machines, I used my mothers as we thought it would be okay! Apologies if that was ignorant of us. My PC was bought in 2007 and my mothers laptop was bought in 2010.
It says Windows Vista Home Premium OEMAct from Dell on the COA Sticker. Is that what you wanted?
Monday, April 4, 2011 6:51 PM -
Yes. Restore your own Vista system and then upgrade again with either an upgrade or full license retail Windows 7 of your choice. Don't purchase from an online auction or other internet discounter. Right now Windows 7 is heavily counterfieted on these sites so stick to the Microsoft Store, Amazon Corp (not an Amazon Marketplace seller) or other very reliable Microsoft partner for this particular item.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Monday, April 4, 2011 10:03 PMAnswerer