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Windows 7 64bit Home Premium saying isn't genuine RRS feed

  • Question

  • Hi.  I  have seen a few threads about this but I don't know if mine is the same issue.  I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household.  It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused!  Ran diagnostic test as suggested in other threads, here is the result:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82

    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=

    Windows Product ID: 00359-OEM-8992687-00095

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {77C591B3-2748-4028-94FD-33BF17A8C5B4}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_rtm.090713-1255

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Basic 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Teagn\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{77C591B3-2748-4028-94FD-33BF17A8C5B4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-764796777-778444930-3023928126</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date></BIOS><HWID>BFE13307018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0013-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Basic 2007</Name><Ver>12</Ver><Val>938CDC000EB65B2</Val><Hash>245MJFAgQQSWY9jDCjfZWGuZ2YU=</Hash><Pid>89445-OEM-6472961-19203</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800095-02-2057-7600.0000-0942011

    Installation ID: 007894405345017061424454771446264490589083594342192285

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: RMV82

    License Status: Notification

    Notification Reason: 0xC004F07C.

    Remaining Windows rearm count: 3

    Trusted time: 04/04/2011 19:18:06

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:4:2011 12:10

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJScz5gk8ntk/rZZiP1YpGSGRCXmmDpyKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   FX09   

      FACP DELL   FX09   

      HPET DELL   FX09   

      MCFG DELL   FX09   

      SLIC DELL   FX09   

      DMY2 DELL   FX09   

      SSDT PmRef CpuPm

     

     

    Monday, April 4, 2011 6:35 PM

Answers

  • "LilTeegs" wrote in message news:403bb359-fa0f-42dc-9247-af543302721c...

    Hi.  I  have seen a few threads about this but I don't know if mine is the same issue.  I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household.  It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused!  Ran diagnostic test as suggested in other threads, here is the result:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82

    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=

    Windows Product ID: 00359-OEM-8992687-00095

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: RMV82

    License Status: Notification

    Notification Reason: 0xC004F07C.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

     


    Your PC was manufactured in 2007 or earlier.
    The OEM_SLP license that is in use here requires a PC that was manufactured in August 2009 or later, and a BIOS SLIC table that matched with the appropriate hardware and software.
    It doesn't.
     
    Please let us know what version and edition of Windows is quoted on the COA Sticker on the case of your PC - and where you may have acquired any upgrade installation from.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 4, 2011 6:41 PM
    Moderator

All replies

  • "LilTeegs" wrote in message news:403bb359-fa0f-42dc-9247-af543302721c...

    Hi.  I  have seen a few threads about this but I don't know if mine is the same issue.  I had Windows Vista 32bit, and updated it to Windows 7 64bit Home Premium using my mothers Windows 7 disc - she was under the impression that you can install it on up to 3 computers in the same household.  It has been working fine for several months but today I got the error message that Windows isn't genuine - it is from a genuine disc, so a bit confused!  Ran diagnostic test as suggested in other threads, here is the result:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82

    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=

    Windows Product ID: 00359-OEM-8992687-00095

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: RMV82

    License Status: Notification

    Notification Reason: 0xC004F07C.

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

     


    Your PC was manufactured in 2007 or earlier.
    The OEM_SLP license that is in use here requires a PC that was manufactured in August 2009 or later, and a BIOS SLIC table that matched with the appropriate hardware and software.
    It doesn't.
     
    Please let us know what version and edition of Windows is quoted on the COA Sticker on the case of your PC - and where you may have acquired any upgrade installation from.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 4, 2011 6:41 PM
    Moderator
  • Aha.  I guess I'll have to put my copy of Vista back on then until I can purchase my own specifically for this system?  They are Dell installation CDs that come with the machines, I used my mothers as we thought it would be okay!  Apologies if that was ignorant of us.  My PC was bought in 2007 and my mothers laptop was bought in 2010.

    It says Windows Vista Home Premium OEMAct from Dell on the COA Sticker.  Is that what you wanted?

    Monday, April 4, 2011 6:51 PM
  • Yes.  Restore your own Vista system and then upgrade again with either an upgrade or full license retail Windows 7 of your choice.  Don't purchase from an online auction or other internet discounter.  Right now Windows 7 is heavily counterfieted on these sites so stick to the Microsoft Store, Amazon Corp (not an Amazon Marketplace seller) or other very reliable Microsoft partner for this particular item.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, April 4, 2011 10:03 PM
    Answerer