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Getting error when clicking connected From lookup field on Connections entity in Advance find. RRS feed

  • Question

  • Hi All,

    I am getting a strange error on the advance find window. The error is coming when I am trying to show all contacts connected from a contact from "Advanced Find".

    this is following snapshot shown bellow-

    I have invested a lot of time but have not been able to make any headway.

    I have enabled MS CRM logs and getting this is the error which I am getting in the log.

    MSCRM Error Report:

    ==================================================================================

    Error: Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Error Message: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Error Details: Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Source File: Not available

    Line Number: Not available

    Request URL: https://testorganisation.com/_controls/lookup/lookupinfo.aspx?LookupStyle=multi&ShowNewButton=1&browse=&crmattributeid=&objecttypes=

    Stack Trace Info: [FormatException: Unrecognized Guid format.]

    at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)

    at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)

    at System.Guid..ctor(String g)

    at Microsoft.Crm.Web.Controls.Lookup.LookupPageBase.ProcessSearchTypes()

    at Microsoft.Crm.Web.Controls.Lookup.LookupPageBase.ConfigurePage()

    at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)

    at System.Web.UI.Control.PreRenderRecursiveInternal()

    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]

    at System.Web.UI.Page.HandleError(Exception e)

    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    at System.Web.UI.Page.ProcessRequest()

    at System.Web.UI.Page.ProcessRequest(HttpContext context)

    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Any idea or help will be much appreciated.

    Thanks

    Dev


    -Devashish
    http://thecrmworld.wordpress.com
    http://ebizartisans.com

    Friday, April 11, 2014 1:26 PM

All replies

  • Hi Devashish 

    Unfortunately the information provided dosent have enough information to sort this issue out. It would be great if you can try to the below steps to gather some more insight on the issue.

    1. Hope its OnPremise instance. Try to enable dev errors under CRM web.config and try to repro the issue. It mau provide you more details on the issue.
    2. Does this happes on from Advanced find or from all other UI areas ?
    3. Can you verify whether this happens only for the Connection entity or for all other entity?
    4. Can you try to invoke the complete Request URL (make sure all parameters are available) : https://testorganisation.com/_controls/lookup/lookupinfo.aspx?LookupStyle=multi&ShowNewButton=1&browse=&crmattributeid=&objecttypes=) and check whether you can get more details on the issue.

    Thanks & Regards
    Vinoth

    Friday, April 11, 2014 3:48 PM