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Windows 7 now says it in invalid. Diagnostics attached. RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VBBWY-677JT-8F4Q3
    Windows Product Key Hash: jZ6E80X5ETHed8ZWFXNK2/Gv2v0=
    Windows Product ID: 00432-076-0854641-86257
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.028
    ID: {2176EF10-E41B-44A2-B43C-96FAB07AAD2D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate N
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2176EF10-E41B-44A2-B43C-96FAB07AAD2D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.028</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8F4Q3</PKey><PID>00432-076-0854641-86257</PID><PIDType>5</PIDType><SID>S-1-5-21-1517769178-3472564401-949277518</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070205000000.000000+000</Date></BIOS><HWID>33BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, UltimateN edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: dca01e19-01f5-4ce1-98b1-35fb7a323806
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00432-00172-076-085464-00-1033-7600.0000-3162009
    Installation ID: 015996140681249913341534608423893621575576492554187900
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8F4Q3
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/2/2010 1:08:38 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000040
    Event Time Stamp: 11:30:2010 06:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAQABAAAAAwABAAEAJJTsB4uvcNuM0HLyNnbqTsKBOIuN74wUKRTEA6LbKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M07   
      FACP   DELL    M07   
      HPET   DELL    M07   
      BOOT   DELL    M07   
      MCFG   DELL    M07   
      SLIC   DELL    M07   
      SSDT   PmRef  CpuPm

     

    Thursday, December 2, 2010 7:12 PM

Answers

  • The error indicates file corruption however I have other concernes about your install. Your timezone indicates central standard time, but your key is for ultimate N which is an European product and I believe the PID may be indicative of an ultimate N MSDN key (PID with -076-). I am not 100% certain of this however if you purchased this as a key only or as a retail product from an auction site or a questionable online retailer then you may have been victimized. That ultimate N product should not be sold on this side of the pond.

    If you purchased online or are concerned about the ultimate N issue please read this thread.

    If the key was sold to you in volation of the subscription it will undoubtedly become blocked at some point.

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    the root cause of this issue however is not the source of the key but the error below

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    You can attempt to repair it by running SFC /scannow from an elevated dos prompt (type cmd.com in the search box of the start menu, click on it, type SFC /scannow and hit enter). Or you can run system restore.

    Thursday, December 2, 2010 9:54 PM
  • I went back and checked some notes, your PID with -076- is consistant with an Ultimate N MSDN install. I am 100% certain yours is an MSDN key. Darin can verify and once he does I recommend you take appropriate action with the vendor to seek a refund if possible.

    Of course, if you are a subscription holder then this does not apply to your situation, use the advice above to repair your computer.

    Friday, December 3, 2010 1:51 PM
  • I confirm this is an MSDN Windows 7 Ultimate N Key.

     

    As Noel mentioned, if you are the owner of the MSDN Subscription this key came from then no problem, just follow the troubleshooting steps that Carl provided.

    However, if you are not the owner of the MSDN Subscription that this key originated from then contact the person or company that sold you the key and demand a refund. MSDN Key are only valid to be used by the owner of the Subscription and can not be resold without selling the entire MSDN Subscription.

     

    Thank you,


    Darin MS
    Friday, December 3, 2010 9:56 PM

All replies

  • The error indicates file corruption however I have other concernes about your install. Your timezone indicates central standard time, but your key is for ultimate N which is an European product and I believe the PID may be indicative of an ultimate N MSDN key (PID with -076-). I am not 100% certain of this however if you purchased this as a key only or as a retail product from an auction site or a questionable online retailer then you may have been victimized. That ultimate N product should not be sold on this side of the pond.

    If you purchased online or are concerned about the ultimate N issue please read this thread.

    If the key was sold to you in volation of the subscription it will undoubtedly become blocked at some point.

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    the root cause of this issue however is not the source of the key but the error below

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    You can attempt to repair it by running SFC /scannow from an elevated dos prompt (type cmd.com in the search box of the start menu, click on it, type SFC /scannow and hit enter). Or you can run system restore.

    Thursday, December 2, 2010 9:54 PM
  • I went back and checked some notes, your PID with -076- is consistant with an Ultimate N MSDN install. I am 100% certain yours is an MSDN key. Darin can verify and once he does I recommend you take appropriate action with the vendor to seek a refund if possible.

    Of course, if you are a subscription holder then this does not apply to your situation, use the advice above to repair your computer.

    Friday, December 3, 2010 1:51 PM
  • I confirm this is an MSDN Windows 7 Ultimate N Key.

     

    As Noel mentioned, if you are the owner of the MSDN Subscription this key came from then no problem, just follow the troubleshooting steps that Carl provided.

    However, if you are not the owner of the MSDN Subscription that this key originated from then contact the person or company that sold you the key and demand a refund. MSDN Key are only valid to be used by the owner of the Subscription and can not be resold without selling the entire MSDN Subscription.

     

    Thank you,


    Darin MS
    Friday, December 3, 2010 9:56 PM