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Windows 7 not genuine RRS feed

  • Question

  • I have this error.  I have purchased a good key, but cannot change the product key to activate.  I no longer have the windows 7 disk, so I can't reinstall.  The system properties show windows activation is not available.

    MGA Diagnostics below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
    Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
    Windows Product ID: 00426-321-7001157-70029
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {070370AB-859D-445D-8E6E-CEF39656ACEA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{070370AB-859D-445D-8E6E-CEF39656ACEA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y8QH3</PKey><PID>00426-321-7001157-70029</PID><PIDType>5</PIDType><SID>S-1-5-21-163821217-774180685-1893015093</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090520000000.000000+000</Date></BIOS><HWID>D6BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>169958C638FDD86</Val><Hash>5JTmMzUBT6Z2li6+JUCCsqcU8DI=</Hash><Pid>89409-707-0084171-65052</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    Error: product key not found.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004F022
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:25:2010 12:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAMABAABAAEAAgACAAAAAwABAAEAeqgW2BU/F/s26JaSVhAgtR7yDnEUlo3vd/aCMuC2oEmgSzwGfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      SLIC            DELL          QA09  
      SSDT            HPQOEM         SLIC-MP


    Saturday, September 25, 2010 2:11 PM

Answers

  • "Noel D Paton" wrote in message news:30d15eb5-1d51-44f1-8517-6e2d96862b23...
    "Jacksonhandy" wrote in message news:4060ee93-914e-4a64-ba59-dadd9472bcd3...

    I have this error.  I have purchased a good key, but cannot change the product key to activate.  I no longer have the windows 7 disk, so I can't reinstall.  The system properties show windows activation is not available.

    MGA Diagnostics below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
    Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
    Windows Product ID: 00426-321-7001157-70029
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    Your installation of Windows is from a hacked copy of a Dell recovery disk - not from Hewlett-Packard.
    It has been enabled by a Loader program.
    For what version and edition of Windows is your machine licensed, according to the COA Sticker on the case?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

     
    ...I also now realise that the Key you are using for this install is a non-valid Key, since it's actually one for the RC build (7100) of Win 7, and that would have expired a couple of months ago.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 25, 2010 3:08 PM
    Moderator

All replies

  • "Jacksonhandy" wrote in message news:4060ee93-914e-4a64-ba59-dadd9472bcd3...

    I have this error.  I have purchased a good key, but cannot change the product key to activate.  I no longer have the windows 7 disk, so I can't reinstall.  The system properties show windows activation is not available.

    MGA Diagnostics below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
    Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
    Windows Product ID: 00426-321-7001157-70029
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {070370AB-859D-445D-8E6E-CEF39656ACEA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{070370AB-859D-445D-8E6E-CEF39656ACEA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y8QH3</PKey><PID>00426-321-7001157-70029</PID><PIDType>5</PIDType><SID>S-1-5-21-163821217-774180685-1893015093</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090520000000.000000+000</Date></BIOS><HWID>D6BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>169958C638FDD86</Val><Hash>5JTmMzUBT6Z2li6+JUCCsqcU8DI=</Hash><Pid>89409-707-0084171-65052</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    Error: product key not found.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004F022
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:25:2010 12:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAMABAABAAEAAgACAAAAAwABAAEAeqgW2BU/F/s26JaSVhAgtR7yDnEUlo3vd/aCMuC2oEmgSzwGfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      SLIC            DELL          QA09  
      SSDT            HPQOEM         SLIC-MP



    Your installation of Windows is from a hacked copy of a Dell recovery disk - not from Hewlett-Packard.
    It has been enabled by a Loader program.
    For what version and edition of Windows is your machine licensed, according to the COA Sticker on the case?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 25, 2010 2:31 PM
    Moderator
  • "Noel D Paton" wrote in message news:30d15eb5-1d51-44f1-8517-6e2d96862b23...
    "Jacksonhandy" wrote in message news:4060ee93-914e-4a64-ba59-dadd9472bcd3...

    I have this error.  I have purchased a good key, but cannot change the product key to activate.  I no longer have the windows 7 disk, so I can't reinstall.  The system properties show windows activation is not available.

    MGA Diagnostics below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
    Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
    Windows Product ID: 00426-321-7001157-70029
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    Your installation of Windows is from a hacked copy of a Dell recovery disk - not from Hewlett-Packard.
    It has been enabled by a Loader program.
    For what version and edition of Windows is your machine licensed, according to the COA Sticker on the case?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

     
    ...I also now realise that the Key you are using for this install is a non-valid Key, since it's actually one for the RC build (7100) of Win 7, and that would have expired a couple of months ago.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 25, 2010 3:08 PM
    Moderator
  • Hello, Jacksonhandy

    Because there have been files modified in the system, simply changing to a legitimate key will not solve the problem. You will need to reinstall Windows.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Monday, September 27, 2010 6:31 PM
    Moderator
  • Thanks, wasn't aware of that.  Got it from IT guys.

     

    My machine originally was running Vista.

    Monday, September 27, 2010 8:08 PM
  • "Jacksonhandy" wrote in message news:01a1997b-5f63-4bfe-8f19-2a66cde199d8...

    Thanks, wasn't aware of that.  Got it from IT guys.

     

    My machine originally was running Vista.


    IT Guys should know better than to hand out counterfeit software - you may want to bring it to the notice of your senior system admin, or a company board member.
     
    You'll either need to reformat/reinstall with the maker's Vista recovery disks, or purchase  and use a version of Win7
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, September 27, 2010 10:04 PM
    Moderator