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help closing email acct RRS feed

  • Question

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    I would like to close my hotmail email account but it is tied to my Live One Care on my PC.  How can i cancel the hotmail acct without disrupting my Live One Care?  Thank You
    Tuesday, November 11, 2008 4:16 AM

Answers

  • You can abandon the Hotmail account and cancel your OneCare subscription when it is about to expire. Then start a new subscription with your new LiveID. You can't transfer a OneCare subscription. You don't need to access the Hotmail account. In fact, a LiveID does not need to be tied to a Hotmail account. However, if you close the LiveID, you may encounter issues with subscriptions tied to that LiveID.

    -steve

     

    Tuesday, November 11, 2008 1:27 PM
    Moderator