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My window is showing this message but my Window 7 home basic is originallyplease help. Window 7 Buld 7600 this copy of window is not genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
    Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
    Windows Product ID: 00346-OEM-8992752-50008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.002
    ID: {0F9B7D4B-ADE6-4376-8468-039830A14586}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0F9B7D4B-ADE6-4376-8468-039830A14586}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-1114795440-1349693118-1363581280</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G42 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.31</Version><SMBIOSVersion major="2" minor="6"/><Date>20101018000000.000000+000</Date></BIOS><HWID>46B93607018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomeBasic edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00346-00178-927-550008-02-16393-7600.0000-2932010
    Installation ID: 020416851122522854098202507811840371216740199733338095
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TJHTH
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trusted time: 27-01-2011 22:34:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GH6BiiMMHRIPJ6++IdUy6RKXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   DELL    QA09  
      SSDT   PmRef  CpuPm

     

    Thursday, January 27, 2011 5:20 PM

Answers

  • "Darin Smith MS" wrote in message news:3dc458cc-81de-44d6-b884-3429d78248a8...

    Hello Sumit Roy,

    ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   DELL    QA09  
      SSDT   PmRef  CpuPm

      It looks like Windows was installed using a Dell Windows recovery disk. Since this computer appears to be an Hewlett-Packard G42 Notebook, this won't work correctly. 

      To resolve this, the first thing I would like you to try is to change the Product Key to the one listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC.


    Darin MS

    Darin - the HP G42 Notebook PC series appears to come only with Home Premium? (at least, the current offering is that)
     
    @ Sumit Roy....
    Please tell us what the Operating System of your computer is, according to the COA sticker that Darin directed you at.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 31, 2011 8:09 PM
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 7:47 PM
    Thursday, January 27, 2011 11:14 PM
    Moderator

All replies

  • Hello Sumit Roy,

    ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   DELL    QA09  
      SSDT   PmRef  CpuPm

      It looks like Windows was installed using a Dell Windows recovery disk. Since this computer appears to be an Hewlett-Packard G42 Notebook, this won't work correctly. 

      To resolve this, the first thing I would like you to try is to change the Product Key to the one listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC.

     To change the Product Key, click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the Product Key (from the sticker) and follow the instructions in the Change Product Key Wizard. Once done, you will need to Activate using the By Phone method.

     You can activate By Phone by clicking the 'Start' button and typing: slui 4 and then hit the Enter key. Next select your location from the menu and then follow the directions.

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, January 27, 2011 11:07 PM
    • Unproposed as answer by Darin Smith MS Monday, January 31, 2011 8:02 PM
    Thursday, January 27, 2011 11:03 PM
  • "Darin Smith MS" wrote in message news:3dc458cc-81de-44d6-b884-3429d78248a8...

    Hello Sumit Roy,

    ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   DELL    QA09  
      SSDT   PmRef  CpuPm

      It looks like Windows was installed using a Dell Windows recovery disk. Since this computer appears to be an Hewlett-Packard G42 Notebook, this won't work correctly. 

      To resolve this, the first thing I would like you to try is to change the Product Key to the one listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC.


    Darin MS

    Darin - the HP G42 Notebook PC series appears to come only with Home Premium? (at least, the current offering is that)
     
    @ Sumit Roy....
    Please tell us what the Operating System of your computer is, according to the COA sticker that Darin directed you at.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 31, 2011 8:09 PM
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 7:47 PM
    Thursday, January 27, 2011 11:14 PM
    Moderator
  • Thanks for doing the due diligence on that Noel.  I hadn't check what OS comes with that model laptop.

    So since this PC doesn't come pre-installed with Windows 7 (that we know of) and this PC appears to have had the Dell version Recovery Software used to install Windows 7, the resolution would be to get the proper reinstall software (usually known as Windows Recovery Software) from the manufacturer of thist PC and use it to restore the Windows licensed for this PC.


    Darin MS
    • Proposed as answer by Darin Smith MS Monday, January 31, 2011 8:09 PM
    Monday, January 31, 2011 8:09 PM