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  • Question

  • Please tell me why i can not e mail any one care people.     I have been told that my one care sub has expired, not so,  it expires    14.11.09   14th November 2009.      My husband was on my circle, his pc is ok runs out 14.11.09.   My laptop is not now protected.      On trying to contact one care iam told they hold no account for me,   not true.    Miriamriddles
    • Moved by Kiran Polimetla Tuesday, August 18, 2009 12:22 PM off topic (From:Suggestions and Feedback for the Forums)
    Saturday, August 15, 2009 7:03 PM

All replies

  • this is a forum for suggestions and feedback for the forums .. try the following link for one care, and keep your receipts just in case something like so happens...
    http://onecare.live.com/standard/en-us/3/helpsupport/default.htm
    trujade.
    i like: VB General   google   fast cars   username password
    Monday, August 17, 2009 11:15 PM
  • Hi,

     Thank you for your post!  I would suggest please post your question in the forum

     Microsoft > Forums Home > Windows Live OneCare Forums > Windows Live OneCare Install and Activate

     located here: http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/threads

     Have a great day!!!!!


    Kiran Polimetla, Tier 2 Application Support, Server and Tools Online Operations Team
    Tuesday, August 18, 2009 12:22 PM
  • Hello Kiran,   Please help,   I have tried the links you said.      Why cant i just speak to a person by e mail about my problem.    I always get the same response because i am told i do not have an account with one care,   although i paid,   my pc blew up and i brought a new one all data lost,  i do not know which id i used to open the account.   I do not have a 20 number password.

    Maybe some one could look up Mr. Christopher Riddles account (my husband)  maybe it got put into his account by accident, even if it did i should still be covered untill 14.11.09 the same as he is.   We sit six feet apart did it jump ??????????

    I will not be renewing if this is not sorted out.

    How can i suddenly not be covered ????

    Youra faithfully

    Miriam Riddles
    Tuesday, August 18, 2009 1:22 PM