Ok, after looking around on the web and forums, I found a (long) description to uninstall the client manually, involving registry keys, etc. I followed that and was finally able to install CRM for Outlook. So far so good. Now I have another problem:
When I start outlook, it does ask me to enter an organization that I want to connect to. I enter the URL and click "test connection". It takes a moment, but then my name is verified and the organization name is populated. So I guess I have connected
to the organization, at least initially.
When I then click on "Next", I get an error message:
There is a problem connecting with the Microsoft Dynamics CRM server ... with a few more specific error messages:
Could not load file or assembly 'Microsoft.Crm.Setup.Client.Common, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3736ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception
from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.DeleteFolderOrMarkForDeletion(String folder, Boolean recursive)
at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.DeleteUserApplicationFilesAction.Delete()
Could not load file or assembly 'Microsoft.Crm.Setup.Common.Interop, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3736ad364e35' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception
from HRESULT: 0x80131040) at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory()
at Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
I can connect to the organization and use the CRM through Internet explorer, so there is no connectivity issue. I have also run the CRM trouble shooting tool and it did not find anything wrong.
One thing I noticed is that I cannot de-select to "synchronize with the organization", which I am doing with another PC at this point (the one I am trying to replace). But I cannot turn that off on the old PC either (grayed out as well).
Any help is appreciated.
