Answered by:
Genuine validation but still can't run media player 11??

Question
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I download and try to install media player 11 over and over. I validate my copy of windows and yet I still cannot run player???
Please help this is driving me crazy!!
Thanks!
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key:Windows Product Key Hash: GvMCKOEuavJYe0jJP2NR7nEuvNg=
Windows Product ID: 76475-016-7654922-21190
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: 6f4c1fb3-c245-4fb8-b1e0-87ed3bdcd0fe
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.18.5
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>6f4c1fb3-c245-4fb8-b1e0-87ed3bdcd0fe</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-G6422</PKey><PID>76475-016-7654922-21190</PID><PIDType>5</PIDType><SID>S-1-5-21-329068152-1647877149-682003330</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1007.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050426000000.000000+000</Date></BIOS><HWID>3E953A9F01846072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Saturday, April 14, 2007 12:00 AM
Answers
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BUMPMonday, April 16, 2007 5:47 PM
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Hi socalcm,
Would you create a free WGA Service Request at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post the Confirmation Number here in this thread?
Thank you,
Darin Smith
WGA Forum Program Manager
--------------------------------------------------------
All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.--------------------------------------------------------
Tuesday, April 17, 2007 12:37 AM
All replies
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BUMPMonday, April 16, 2007 5:47 PM
-
Hi socalcm,
Would you create a free WGA Service Request at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post the Confirmation Number here in this thread?
Thank you,
Darin Smith
WGA Forum Program Manager
--------------------------------------------------------
All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.--------------------------------------------------------
Tuesday, April 17, 2007 12:37 AM