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My Product code won't work

    Question

  • I recently got a notice Today about how i need to re-enter my code for my pc. I typed in the code that was underneath my computer but for some reason it won't work and it's saying it's non-existent. the reason why (from what i'm thinking) is because My computer was made in 2005 thus my code is from 2005. so does this mean I have to buy windows again? Please tell me if I do or if it's just being dumb
    thanks!
    Friday, June 19, 2015 7:30 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, June 19, 2015 3:51 PM
    Moderator