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Windows 7 Build 7600 Windows not genuine RRS feed

  • Question

  • I have browsed most answers and none have worked.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-QC3WT-MYWXW-46V4Q
    Windows Product Key Hash: xLm7sjKY7VV73IncWKTpOtBQAK8=
    Windows Product ID: 00371-OEM-9044344-72308
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {27865C92-B0F5-4E41-9295-94710AF86BB2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[Hr = 0x80004005]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{27865C92-B0F5-4E41-9295-94710AF86BB2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-46V4Q</PKey><PID>00371-OEM-9044344-72308</PID><PIDType>3</PIDType><SID>S-1-5-21-3679044894-680178330-1023638562</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>90B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>41F99439FC73F0A</Val><Hash>7mzrWko2Y/EXy3XRS9LzEh9rQ0M=</Hash><Pid>81605-901-9289777-65921</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000022' to display the error text.
    Error: 0xC0000022

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC0020012
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:23:2010 14:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAQABAAAAAQABAAEA6GFglBYgRrxoZYQ0jCbsHtb+HIjO2NTVTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm

     

    Tuesday, October 26, 2010 8:48 PM

Answers

  • See the error messages below then attempt the repairs suggested.

    File Mismatch: C:\Windows\system32\drivers\spsys.sys[Hr = 0x80004005]

    HrOnline: 0xC0020012

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000022' to display the error text.
    Error: 0xC0000022


    type cmd in the search box of the start menu, right click on the icon that appears and type "sfc /scannow" without the qoutes and press enter, allow SFC to run, reboot when directed. If you get any error messages write them down exactly as they appear. After rebooting go to www.microsoft.com/genuine and attempt to validate.

    If that does not work then type system restore in the search box, click on the resulting program and follow the wizards prompts to restore to a previous point prior to the non-genuine status.

    If that does not work then start a no cost wga tech support incident at the following link http://support.microsoft.com/gp/contactwga

    Tuesday, October 26, 2010 9:18 PM

All replies

  • See the error messages below then attempt the repairs suggested.

    File Mismatch: C:\Windows\system32\drivers\spsys.sys[Hr = 0x80004005]

    HrOnline: 0xC0020012

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000022' to display the error text.
    Error: 0xC0000022


    type cmd in the search box of the start menu, right click on the icon that appears and type "sfc /scannow" without the qoutes and press enter, allow SFC to run, reboot when directed. If you get any error messages write them down exactly as they appear. After rebooting go to www.microsoft.com/genuine and attempt to validate.

    If that does not work then type system restore in the search box, click on the resulting program and follow the wizards prompts to restore to a previous point prior to the non-genuine status.

    If that does not work then start a no cost wga tech support incident at the following link http://support.microsoft.com/gp/contactwga

    Tuesday, October 26, 2010 9:18 PM
  • it returns with "You must be an administer running a console session in order to use the sfc utility."  I checked my user settings and it lists me as an administrator.  I'm not familiar with a console session. 

    Tuesday, October 26, 2010 9:28 PM
  • nm I opened it as an administrator.
    Tuesday, October 26, 2010 9:31 PM