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OneCare can not connect to an external hard drive after swaping out drives RRS feed

  • Question

  • Onecare has been configured to backup to the F:\ and does so successfully - one day. On the second day the external hard drives are switched out. The computer detects the F:\ replacement successfully. Onecare 'can not connect' to this external hard drives and the backup fails.

    If I change settings, I can select the F:\ from the list (which contains a reference to the drive that it can not connect to).

    What can I do to have OneCare detect the drive being changed out each day, without having to open OneCare and change the settings?

    thanks sheryl
    Tuesday, October 20, 2009 3:02 AM

Answers

  • If you change the backup device you must reset your backup plan. See this post on how to reset a backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Tuesday, October 20, 2009 4:13 AM
    Moderator
  • To expand on Jim's response, OneCare is not designed to provide a multiple drive rotation system, it has a simple incremental system requiring that the same drive (or series of CD/DVD media) be used during each sequential backup.

    What you are attempting to do is normally found in other more commercial products used for business.  Since OneCare will be end of life by late 2010 and will actually only last through the end of your current subscription, you might want to begin a search for a more appropriate backup system that will operate as you prefer.

    Rob
    Tuesday, October 20, 2009 6:04 AM
    Moderator

All replies

  • If you change the backup device you must reset your backup plan. See this post on how to reset a backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Tuesday, October 20, 2009 4:13 AM
    Moderator
  • To expand on Jim's response, OneCare is not designed to provide a multiple drive rotation system, it has a simple incremental system requiring that the same drive (or series of CD/DVD media) be used during each sequential backup.

    What you are attempting to do is normally found in other more commercial products used for business.  Since OneCare will be end of life by late 2010 and will actually only last through the end of your current subscription, you might want to begin a search for a more appropriate backup system that will operate as you prefer.

    Rob
    Tuesday, October 20, 2009 6:04 AM
    Moderator