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Cannot log into OCS using Automatic configuration RRS feed

  • Question

  • Hi

    We are running OCS 2007 in our organisation, and it's not something I have configured - so apologies if the questions sound basic :)

    I tried to log into my client this morning, but a message popped up saying that the server was temporarily unavailable.

    I logged onto the server, ocs.emea.domain.com, and it was up and working fine. There are, however, errors in the Event Log stating that it couldn't connect to ocs.america.domain.com.

    On the PC, there are also errors saying that the client couldn't connect to ocs.america.domain.com, sip.domain.com, sipinternal.domain.com and sipexternal.domain.com

    However, if I go into the client options and change from Automatic Configuration > Manual Configuration, entering ocs.emea.domain.com as the server and choosing TLS, I can log in fine.

    Does anyone have any ideas what is causing this? Anywhere to look?

    Thx
    Saturday, January 10, 2009 11:20 AM

Answers

  • For automatic configuration to work properly, you need SRV records in DNS pointing your clients to ocs.emea.domain.com.

    MS has lots of info in the OCS docs about how to set up SRV records: http://technet.microsoft.com/en-us/library/bb870344.aspx

    Regards,
    Matt


    Matt McGillen, PointBridge - https://blogs.pointbridge.com/Blogs/mcgillen_matt/default.aspx
    • Marked as answer by Pancamo Thursday, January 29, 2009 11:01 PM
    Wednesday, January 21, 2009 4:00 PM