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My Windows 7 Ultimate Recently Started Saying That It Isn't Genuine ... But it IS RRS feed

  • Question

  • I got a ASUS K50AB with a Windows 7 Ultimate 32 bit OS.Today it started saying that it isn't genuine ... but it is!!!

     

    MGA results:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {4463C336-7568-4498-9956-00F59FC5087E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4463C336-7568-4498-9956-00F59FC5087E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3829915619-3038190014-1923949481</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>K50AB</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>218    </Version><SMBIOSVersion major="2" minor="6"/><Date>20091020000000.000000+000</Date></BIOS><HWID>75BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65977</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1382010
    Installation ID: 006134373043912882867765163531916292368013974320783410
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 0
    Trusted time: 8/16/2010 7:40:13 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:16:2010 19:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAQABAAAAAwABAAEA6GG0mRU//Puu2FT5ANfkW3f2vJugHRA+AJJ+KA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            102009        APIC1723
      FACP            102009        FACP1723
      SRAT            102009        ASUSTEK
      MSCT            102009        ASUSTEK
      HPET            102009        OEMHPET
      MCFG            102009        OEMMCFG
      OEMX            102009        OEMX1723
      ECDT            102009        OEMECDT
      OEMB            102009        OEMB1723
      SSDT            A M I         POWERNOW
      SLIC            DELL          QA09

    Monday, August 16, 2010 4:40 PM

Answers

  • Hello Unhappy Guy,

      The Windows 7 on your Asus computer was installed using Dell OEM Recovery software.  That software will only work on a Dell computer that originally came with Windows 7 pre-installed.

      The reason that it actually worked for a time is because a known Activation Hack (sometimes known as a Loader) has been detected on the computer.  The Hack fooled Windows into thinking it was installed on the proper Dell computer.

      The reason Dan has asked what edition of Windows is listed on the Certificate of Authenticity is because that is the version of Windows that originally came with that computer and is the version of Windows licensed to run on that computer.

    Thank you,


    Darin MS
    Monday, August 16, 2010 7:47 PM
  • Hello Unhappy Guy,

    If you like Windows 7 and want to keep it:

    1.  Purchase a copy at your favorite local trusted retailer and install it; or......

    2.  Go to www.microsoft.com/genuine and click on the Validate Windows button.  When Windows fails validation, follow the prompts to order a "WGA Kit" directly from Microsoft.  This is an emailed product key and a follow up shipment of a Windows 7 Ultimate installation disc for future use.

    -OR-

    If the computer has a Certificate of Authenticity for some other version and edition of Windows, that means the computer is most likely still licensed to run the Windows listed on the CoA.  Contact the computer manufacturer to order Recovery/Reinstallation discs and put the original shipping installation of Windows back onto the computer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 18, 2010 8:54 PM
    Tuesday, August 17, 2010 7:44 PM

All replies

  • Hello Unhappy Guy,

    What version and edition of Windows is listed on the Certificate of Authenticity affixed to the underside of your Asus laptop?  Don't post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, August 16, 2010 5:03 PM
  • Hello Unhappy Guy,

      The Windows 7 on your Asus computer was installed using Dell OEM Recovery software.  That software will only work on a Dell computer that originally came with Windows 7 pre-installed.

      The reason that it actually worked for a time is because a known Activation Hack (sometimes known as a Loader) has been detected on the computer.  The Hack fooled Windows into thinking it was installed on the proper Dell computer.

      The reason Dan has asked what edition of Windows is listed on the Certificate of Authenticity is because that is the version of Windows that originally came with that computer and is the version of Windows licensed to run on that computer.

    Thank you,


    Darin MS
    Monday, August 16, 2010 7:47 PM
  • How can I fix this situation? :(
    Tuesday, August 17, 2010 5:58 PM
  • Hello Unhappy Guy,

    If you like Windows 7 and want to keep it:

    1.  Purchase a copy at your favorite local trusted retailer and install it; or......

    2.  Go to www.microsoft.com/genuine and click on the Validate Windows button.  When Windows fails validation, follow the prompts to order a "WGA Kit" directly from Microsoft.  This is an emailed product key and a follow up shipment of a Windows 7 Ultimate installation disc for future use.

    -OR-

    If the computer has a Certificate of Authenticity for some other version and edition of Windows, that means the computer is most likely still licensed to run the Windows listed on the CoA.  Contact the computer manufacturer to order Recovery/Reinstallation discs and put the original shipping installation of Windows back onto the computer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 18, 2010 8:54 PM
    Tuesday, August 17, 2010 7:44 PM