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help! i keep getting a message saying that an authorized change....

Question
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ive downloaded and done teh wga diagnostics and this is what it says;
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004d401
Cached Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
Windows Product ID: 89578-OEM-7332157-00203
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {D3199E5D-7A66-415C-A50E-78DAFDFFD7C3}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080425-1930
TTS Error: M:20081010112049902-
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D3199E5D-7A66-415C-A50E-78DAFDFFD7C3}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-2245166278-284053860-1728013003</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FW11M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0250Y0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080605000000.000000+000</Date></BIOS><HWID>08323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1AC2407028D6F1C</Val><Hash>4g0dj7E0w9YpjHAd6k+QE6W0imA=</Hash><Pid>81602-910-1728917-68226</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 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
this is a laptop 2 months old from selfridges and this message has only just started coming up
thanks- Changed type Stephen Holm Thursday, October 16, 2008 11:49 PM change to question
Friday, October 10, 2008 9:58 PM
Answers
-
Anthonypjsmith,
Windows Vista is in what we call a 'Mod-Auth' Tamper state. There are 2 types of Mod-Auth tampers.
1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, and was modified in some way. This can be caused by a malicious program (malware) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Windows Vista.
Because there is No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, your issue is an In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and running that is trying to access parts of the OS that Windows Vista does not allow which by definition means it is incompatible with Windows Vista.
In addition to why a Tamper occurs, it's also important to understand how Windows Vista detects the Tamper event. There is a Service that runs in Windows Vista that detects a Tamper to a Critical System file. But this Service runs randomly, so if you were to install an incompatible program and run it, Windows Vista (most likely) would not immediately enter a Tamper State and it could take some time for the Tamper to be detected. The important point to note is that the moment Windows Vista detects the Tamper, you know that the program that caused the tamper, is currently running.
Below I have provided a number of steps to help you identify the program that is causing the tamper:
The following Knowledge Base (KB) article may help you confirm that you do not have any of the programs known to cause this type of issue.
KB931699 - Error message when you use Windows Vista: "An unauthorized change was made to your license"
http://support.microsoft.com/kb/931699/
Second, in your Microsoft Genuine Diagnostic Tool (MGADT) report above, you can see the line that starts with 'TTS Error:' followed by a bunch numbers: M:xxxxxxxxxxxxxxxxx- This is the Tamper Time Stamp and it breaks down like this:(Year) (Month) (Day) (Time in 24format) (Millisecond)
M:2008 10 10 1120 49902-
Now that you know the time of the tamper, you can now try to connect that time with a program.1) Login to Windows Vista and select the option which launches an Internet Browser
2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
3) When asked if you want to Open or Save this file, select Open
4) In the left hand panel, click Reliability Monitor
5) Then click System Stability Chart above the date 10/10.
6) Below the chart, in the System Stability Report section look at the report titled "Software (Un) Installs for 10/10/2008.
7) Look for any program that shows "Application Install" in the 'Activity' column.
8) Since the process that detects tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Windows Vista to a Tamper State. Because of this, please repeat steps 5) through 7) for the dates 10/09/2008, 10/08/2008 and 10/07/2008.
This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program (say) on 09/01/2007, but you didn't run (and, hence, prompted the tamper state) till 10/10/2008, this process may not be helpful. The removal of any application you may have installed recently could go a long way to troubleshooting these issues as well since it may fall outside of the 3 day time frame described above.
Note: Since everyone has different programs installed on their computer, it is extremely hard for support to figure out what program is causing the problem, but if you still need assistance in identifying the Incompatible Program, please create a no cost support request at the following link below:
http://go.microsoft.com/fwlink/?linkid=52029
Thank you for visiting the Genuine Advantage forum
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Thursday, October 16, 2008 11:49 PM
Thursday, October 16, 2008 11:46 PM
All replies
-
Anthonypjsmith,
Windows Vista is in what we call a 'Mod-Auth' Tamper state. There are 2 types of Mod-Auth tampers.
1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, and was modified in some way. This can be caused by a malicious program (malware) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Windows Vista.
Because there is No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, your issue is an In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and running that is trying to access parts of the OS that Windows Vista does not allow which by definition means it is incompatible with Windows Vista.
In addition to why a Tamper occurs, it's also important to understand how Windows Vista detects the Tamper event. There is a Service that runs in Windows Vista that detects a Tamper to a Critical System file. But this Service runs randomly, so if you were to install an incompatible program and run it, Windows Vista (most likely) would not immediately enter a Tamper State and it could take some time for the Tamper to be detected. The important point to note is that the moment Windows Vista detects the Tamper, you know that the program that caused the tamper, is currently running.
Below I have provided a number of steps to help you identify the program that is causing the tamper:
The following Knowledge Base (KB) article may help you confirm that you do not have any of the programs known to cause this type of issue.
KB931699 - Error message when you use Windows Vista: "An unauthorized change was made to your license"
http://support.microsoft.com/kb/931699/
Second, in your Microsoft Genuine Diagnostic Tool (MGADT) report above, you can see the line that starts with 'TTS Error:' followed by a bunch numbers: M:xxxxxxxxxxxxxxxxx- This is the Tamper Time Stamp and it breaks down like this:(Year) (Month) (Day) (Time in 24format) (Millisecond)
M:2008 10 10 1120 49902-
Now that you know the time of the tamper, you can now try to connect that time with a program.1) Login to Windows Vista and select the option which launches an Internet Browser
2) Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
3) When asked if you want to Open or Save this file, select Open
4) In the left hand panel, click Reliability Monitor
5) Then click System Stability Chart above the date 10/10.
6) Below the chart, in the System Stability Report section look at the report titled "Software (Un) Installs for 10/10/2008.
7) Look for any program that shows "Application Install" in the 'Activity' column.
8) Since the process that detects tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Windows Vista to a Tamper State. Because of this, please repeat steps 5) through 7) for the dates 10/09/2008, 10/08/2008 and 10/07/2008.
This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program (say) on 09/01/2007, but you didn't run (and, hence, prompted the tamper state) till 10/10/2008, this process may not be helpful. The removal of any application you may have installed recently could go a long way to troubleshooting these issues as well since it may fall outside of the 3 day time frame described above.
Note: Since everyone has different programs installed on their computer, it is extremely hard for support to figure out what program is causing the problem, but if you still need assistance in identifying the Incompatible Program, please create a no cost support request at the following link below:
http://go.microsoft.com/fwlink/?linkid=52029
Thank you for visiting the Genuine Advantage forum
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Thursday, October 16, 2008 11:49 PM
Thursday, October 16, 2008 11:46 PM -
when i try to enter: %windir%\system32\perfmon.msc
my internet browser open this link: http://www.google.nl/search?q=%25windir%25&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:nl:official&client=firefox-a
is this good?
By the way, wich internetbrowser do you need?
Sunday, January 16, 2011 11:03 AM -
"mr.coolboy" wrote in message news:94da9dac-deba-4285-98a5-4ef18064c8f1...
when i try to enter: %windir%\system32\perfmon.msc
my internet browser open this link: http://www.google.nl/search?q=%25windir%25&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:nl:official&client=firefox-a
is this good?
By the way, wich internetbrowser do you need?
Why are you trying this (especially in firefox)? - it'll only work as expected in IE.The thread you are responding to is over two years old - and quite possibly irrelevant now, as a lot has changed within Vista since then.If you're having problems, please post them in detail in your OWN, NEW thread, to avoid confusion.You should also post your MGADiag report thereTo properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, January 16, 2011 11:37 AMModerator -
"mr.coolboy" wrote in message news:94da9dac-deba-4285-98a5-4ef18064c8f1 ...
when i try to enter: %windir%\system32\perfmon.msc
my internet browser open this link: http://www.google.nl/search?q=%25windir%25&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:nl:official&client=firefox-a
is this good?
By the way, wich internetbrowser do you need?
Why are you trying this (especially in firefox)? - it'll only work as expected in IE.The thread you are responding to is over two years old - and quite possibly irrelevant now, as a lot has changed within Vista since then.If you're having problems, please post them in detail in your OWN, NEW thread, to avoid confusion.You should also post your MGADiag report thereTo properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, January 17, 2011 1:20 PM -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-F82G7-GWTJV-7KHQG
Windows Product Key Hash: BXW5GhVtoVQ9FpPSQH4d/oFNeCA=
Windows Product ID: 89578-OEM-7413436-59095
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {ED42C969-57AD-4DA1-A528-327FDA413318}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608-0458
TTS Error: M:20110117122337025-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Guest\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ED42C969-57AD-4DA1-A528-327FDA413318}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7KHQG</PKey><PID>89578-OEM-7413436-59095</PID><PIDType>8</PIDType><SID>S-1-5-21-1885783779-2779689756-3815068927</SID><SYSTEM/><BIOS/><HWID>CE303507018400F8</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEAeqjs0V6B1h2YBNps8vSaiCjqyN2sVkbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Monday, January 17, 2011 1:23 PM -
Please do not post your issue in someone else's thread. Especally a thread that has been inactive for 2 years.
Darin MSTuesday, January 18, 2011 12:10 AM