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Windows Live One Care Reports Expired License & Valid License RRS feed

  • General discussion

  • MAIN WINDOW UPPER LINES
    Actions to take:
    Urgent
    Renew to stay protected

    LEFT WINDOW BOTTOM
    Subscription status:
    Your Subscription ends
    9/25/2009

    Renewal attempts end in error. 

    This subscription cannot be renewed because it is one of the following:
    • Expired with violation
    • Suspended
    • Cancelled

    It might be reading: Subscription cannot be renewed because, ah, OneCare might not be ready for prime time.

    Please help. OneCare has caused more than one care.
    Tuesday, December 2, 2008 10:55 PM

All replies

  • I moved your post to the General topic folder.

     

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Wednesday, December 3, 2008 2:33 AM
    Moderator